Arriving in a new country can be both exhilarating and a little daunting, especially when you’re traveling solo with a 25kg suitcase and a backpack. On the morning of August 20, 2025, we had the pleasure of welcoming Ms. Svetlana Shakhova from Russia, who entrusted us with her journey from Lombok Airport to the tranquil shores of Gili Air. Her story is a testament to how seamless, personalized, and enjoyable a transfer with LombokBoat.com can be—right from the very first WhatsApp message to the moment she set foot at Sunny Rose Bungalows, her island retreat.
From First Contact: A Warm Welcome on WhatsApp
Our journey with Ms. Svetlana began with a simple WhatsApp message: “Hi Lombok Boat, I would like to know about the private speedboat transfer service between Lombok and the Gili Islands.” Her message was clear, and so was her need for a smooth, private transfer. We responded promptly, greeting her with a warm “Good evening” and asking for her travel details. The conversation quickly became friendly and detailed, as we clarified her arrival time, destination, and special requests.
One of the things we pride ourselves on is our flexibility and attention to detail. Svetlana mentioned her concern about carrying a heavy suitcase across unfamiliar roads on Gili Air. She asked, “Can someone help me walk these 100 meters for an additional fee?” We reassured her immediately: “Our captain boat will help you bring your luggage to your accommodation, miss. Yes, that’s okay.”
Simple, Transparent Booking Process
We believe that booking a fast boat to Gili should be as relaxing as the journey itself. Svetlana’s booking was handled with clarity and care. We confirmed her flight details—Wings Air IW-1950, arriving at 10:50 am—and set her private pick-up for 11:00 am at Lombok’s Domestic Arrival terminal. Every step was confirmed via WhatsApp, ensuring she felt supported and informed.
- Private airport pick-up at Lombok Domestic Arrival
- Comfortable transfer by car to Teluk Nare port
- Private speedboat from Teluk Nare to Gili Air
- Personal assistance with luggage all the way to her accommodation
We also made sure to check the tides and landing options, letting her know, “Possible drop off at Turtle Beach if the tide is high, miss—around 1 minute walk to your accommodation.” Our goal was to anticipate every detail, so Svetlana could simply enjoy the ride.
Travel Day: Seamless Transportasi to Gili Trawangan and Beyond
On the morning of her journey, our driver was ready and waiting at the airport, holding a sign with her name. Svetlana’s flight landed right on time, and thanks to her having internet access, we were able to coordinate in real-time. She sent us a quick photo to confirm her location, and within minutes, we greeted her with a smile and helped with her suitcase and backpack.
The drive from Lombok Airport to Teluk Nare port was smooth and scenic, passing through lush landscapes and glimpses of local life. Our driver shared tips about Lombok and the Gili Islands, making the ride both informative and enjoyable. Svetlana appreciated the comfort and privacy, especially after a long flight from Komodo.
Private Speedboat: The Fastest Way from Lombok to Gili Islands
Upon arrival at Teluk Nare, our private speedboat was ready and waiting. The captain greeted Svetlana and carefully loaded her suitcase. The crossing to Gili Air was swift, with the turquoise waters sparkling under the sun. Svetlana took photos and enjoyed the breeze, knowing she was in safe hands.
As we approached Gili Air, we coordinated the landing spot based on the tide, ensuring the shortest and easiest walk to Sunny Rose Bungalows. Our captain personally assisted with her suitcase, wheeling it along the sandy path and making sure she arrived at her accommodation without any hassle.
Personal Touches: Hospitality That Makes a Difference
Throughout the journey, our communication remained open and reassuring. Svetlana expressed her gratitude: “Thank you very much 💕💕.” We replied, “You are welcome, miss.” Even when she voiced concerns about possible flight delays, we assured her, “If it is cancelled, we will be able to change the meeting time. Just inform us 3 hours before pick-up.”
It’s these small touches—flexibility, clear information, and genuine care—that set our tiket kapal from Lombok service apart. We understand that every traveler is unique, and we strive to make each journey as comfortable and memorable as possible.
Why Choose LombokBoat.com for Your Gili Islands Adventure?
- Direct, friendly communication via WhatsApp for instant support
- Flexible arrangements—we adapt to your schedule and needs
- Private, comfortable transfers from airport to island
- Personal assistance with luggage and hotel drop-off
- Clear, transparent booking with no hidden surprises
Whether you’re traveling solo like Svetlana or with a group, our transportasi to Gili Trawangan, Gili Air, and Gili Meno is designed to make your journey effortless. From Lombok to Gili Islands, we handle every detail so you can focus on enjoying paradise.
Ready for Your Own Seamless Island Transfer?
Let us take care of your journey, just as we did for Svetlana. Contact us today via WhatsApp at +62 813-3766-4172 for a private pick-up, fast boat to Gili, and personalized assistance every step of the way. Your adventure to the Gili Islands starts with a message—let’s make it unforgettable together!