As the sun rose over Senggigi’s tranquil coastline, we prepared for another memorable journey—this time with Koen Mulders and his companion, who had chosen our private pick-up and fast boat to Gili Air. Their adventure began at The Chandi Boutique Resort & Spa, a lush oasis nestled along Jl. Raya Senggigi. From our very first WhatsApp exchange, it was clear that Koen valued clarity, convenience, and a seamless experience. We were determined to deliver just that, ensuring every detail—from their room number to their luggage—was handled with care. This is the story of how we made their Lombok to Gili Islands transfer not just a trip, but a highlight of their Indonesian holiday.
From First Contact: A Warm Welcome on WhatsApp
Our journey with Koen began with a simple WhatsApp message. “Hello Koen Mulders, do you have problem with your payment?” we asked, noticing a hiccup in the booking process. Koen replied promptly, “Hi, yes the app keeps loading. Authorised it multiple times now but doesn’t go through. Could you check if it is OK now?”
We understand that travel should be stress-free, so we quickly reassured him: “At the moment, your payment still pending with us sir. Can we send new link payment for you?” Koen’s response was immediate and positive: “Yes please.”
To ensure peace of mind, we added, “If we received double payment, we will refund 1 payment to your account.” Koen appreciated the transparency, replying with a simple, “Ok 👍🏻.” Within minutes, we sent a new payment link and kept him updated every step of the way. “Please waiting sir, we will send link payment now.”
Shortly after, Koen confirmed, “Alright looks like it worked now.” With the booking secured, we sent a detailed confirmation, including pick-up time, location, and a friendly reminder: “Please don’t hesitate to contact us for any queries or assistance.”
Booking Made Simple: Clarity and Flexibility
We believe that booking a fast boat to Gili should be as easy as a gentle sea breeze. Our WhatsApp chat with Koen is a perfect example of how we prioritize clear communication and flexibility:
- Personalized Details: We asked for Koen’s room number and luggage details to ensure a smooth pick-up. “Room number is 203. We will bring 2 suitcases and 2 small backpacks,” he replied.
- Timely Reminders: The day before departure, we sent a friendly message: “Tomorrow pick up time at 10.00AM at The Chandi Boutique Resort & Spa, please ready at lobby 10.00AM.”
- Extra Touches: We offered suggestions for activities before or after their trip, from horseback riding on the beach to private snorkeling tours, showing our commitment to making every moment special.
Private Pick-Up: Comfort from Door to Dock
On the morning of September 12th, our driver arrived at The Chandi Boutique Resort & Spa, ready to greet Koen and his companion. The lobby was calm, the staff welcoming, and our team made sure to be right on time. “Good Morning Koen Mulders, is it you right?” we messaged, ensuring there was no confusion. “Good morning, yes this is us,” Koen replied, and with that, their journey began.
Our private vehicle was spacious enough for their two suitcases and backpacks, ensuring a comfortable ride along the scenic Senggigi coastline. The drive to the harbor was filled with glimpses of turquoise water and swaying palms—a perfect prelude to the island adventure ahead.
Private Speedboat: The Fastest Way to Gili Air
Upon arrival at the harbor, our team assisted with luggage and guided Koen to their private speedboat. No waiting in crowded terminals, no confusion—just a smooth transition from car to boat. The sea was calm, the sky clear, and the journey across the Lombok Strait was as picturesque as it was swift.
Choosing a private speedboat from Lombok to Gili Islands means:
- Flexible departure times
- Direct transfer to Gili Air Port
- Privacy and comfort for you and your travel companion
- Personalized assistance with luggage and boarding
As the boat glided over the sparkling water, Koen and his companion could relax and soak in the views, knowing every detail had been taken care of.
Arrival in Paradise: Gili Air Port
Within minutes, the white sands and coconut palms of Gili Air came into view. Our crew helped Koen disembark and ensured their luggage was safely delivered to the dock. The transition from Lombok to Gili Islands was seamless—no stress, no hassle, just the start of a new island adventure.
We checked in with Koen later that day: “Hi Koen Mulders, how was your experience today? Is there anything we could improve for your next visit?” His reply warmed our hearts: “No everything was perfect, thank you very much 🙏.”
Why Choose LombokBoat.com for Your Gili Transfer?
Our mission is to make every journey memorable, whether you’re booking a fast boat to Gili, arranging transportasi to Gili Trawangan, or seeking the most convenient tiket kapal from Lombok. Here’s what sets us apart:
| Service | What You Get |
|---|---|
| Private Pick-Up | Door-to-dock service, flexible timing, friendly drivers |
| Private Speedboat | Direct, fast, and comfortable transfer to Gili Islands |
| Personalized Support | Real-time WhatsApp assistance, clear communication, flexible solutions |
| Extra Activities | Snorkeling, horseback riding, kayaking, and more |
What Our Customers Say
We love hearing from our guests. Koen’s feedback is just one example of the positive experiences we strive to create: “No everything was perfect, thank you very much 🙏.”
Our team is always ready to go the extra mile, whether it’s troubleshooting a payment issue, offering travel tips, or simply making sure your journey is as smooth as possible.
Ready for Your Own Seamless Gili Adventure?
If you’re planning a trip from Lombok to Gili Islands and want a hassle-free, personalized experience, we invite you to contact us via WhatsApp at +62 813-3766-4172. Let us take care of the details, so you can focus on enjoying paradise. Your journey to the Gili Islands starts with a message—just like Koen’s did.
