Every journey to the Gili Islands is unique, but some stories stand out for their warmth and seamlessness. On a bright September morning, we received a WhatsApp message from Richard Walsh, a traveler from the UK, eager to experience the beauty of Lombok and the Gili Islands. His request was simple: a private speedboat from Gili Air to Teluk Nare, followed by a comfortable transfer to his hotel in Kuta, Lavella Villas. What followed was a day filled with smooth arrangements, friendly exchanges, and the kind of hospitality that makes every trip memorable. This is the story of Richard’s journey with us, and how we strive to make every transfer—whether it’s a fast boat to Gili, a tiket kapal from Lombok, or transportasi to Gili Trawangan—effortless and enjoyable.
From First Contact: A WhatsApp Conversation That Sets the Tone
Our day began with a friendly ping on WhatsApp. Richard’s message was clear and polite, asking about the details for his private speedboat and transfer. We responded promptly, sharing all the necessary information:
- Service: Private Speedboat Gili Air to Teluk Nare + Private Transport to Kuta
- Date & Time: 22 September 2025, Boat at 1:00 PM (please be ready at 12:55 PM)
- Pick up: Harbour Of Gili Air
- Drop off: Lavella Villas, Jl. Sawe-Batu Riti, Kuta (see map)
We made sure to provide a payment link for convenience, but Richard encountered a minor hiccup—trouble logging into his banking. His message was honest: “Ok thank you, please give me 30 minutes to make payment I’m having trouble logging in to banking 🙏.”
Our response was immediate and reassuring: “Yes, no problem sir, take your time 🙏🏻.” We believe that flexibility and understanding are key to great service, especially when guests are traveling far from home.
Booking Made Simple: Clarity and Support Every Step of the Way
Within minutes, Richard confirmed his payment, and we sent a detailed booking confirmation. We always strive to make the process of booking a fast boat to Gili or arranging transportasi to Gili Trawangan as clear and straightforward as possible. Our WhatsApp chat included:
- Clear instructions on where to meet the boat captain
- Contact details for on-the-ground support
- Confirmation of the driver waiting at Teluk Nare Port
- Flexibility to update the drop-off location as needed
Richard later shared his hotel details, and we quickly confirmed the exact location. “This is the hotel location, right?” we asked, sending the Google Maps link for Lavella Villas. His reply was prompt: “Yes this is it Thank you.”
Seamless Travel: From Gili Air to Kuta with Ease
On the day of travel, we kept in close contact. At 1:00 PM, Richard was ready at the Harbour of Gili Air, and our private speedboat awaited. The crossing from Gili Air to Teluk Nare is always a highlight—crystal-clear waters, a gentle breeze, and the promise of adventure on Lombok’s shores.
Upon arrival at Teluk Nare, our driver was already on standby. Richard checked in with us: “Hello. Will the transfer be ready at the other side for me to go to Kuta? 🙏”
We replied instantly: “Driver waiting you on Teluk Nare Port.” When there was a brief wait, we reassured him: “Please wait a moment,” and followed up to ensure he was safely in the car. “Are you already in the car right?” we asked. Richard’s reply: “Yes. Thank you 🙏🙏.”
Why Choose Our Private Speedboat and Transport Service?
- Personalized Communication: Every guest receives real-time updates and support via WhatsApp.
- Flexible Arrangements: We adapt to your needs, whether it’s payment timing or last-minute hotel changes.
- Door-to-Door Convenience: From the harbour to your hotel, we handle every detail.
- Trusted Local Team: Our drivers and boat captains are experienced, friendly, and always ready to help.
Arriving in Kuta: Hospitality That Lasts Beyond the Journey
Richard’s journey ended at Lavella Villas in Kuta, but our service didn’t stop there. Later that evening, we checked in: “Hi Richard Walsh, how was your experience today? Is there anything we could improve for your next visit?”
His response warmed our hearts: “Great experience Thank you.”
We invited him to share his feedback on TripAdvisor, and he kindly obliged. It’s moments like these—when a guest feels cared for from start to finish—that remind us why we love what we do.
How to Book Your Own Lombok to Gili Islands Adventure
Whether you’re traveling solo like Richard or with a group, our team is ready to make your transfer smooth and memorable. Here’s how easy it is to arrange your own fast boat to Gili or private transport from Lombok:
- Contact us via WhatsApp at +62 813-3766-4172 with your travel details.
- Receive a clear itinerary and payment link.
- Confirm your booking and relax—we’ll handle the rest!
- Enjoy real-time support and updates throughout your journey.
From tiket kapal from Lombok to private speedboat transfers and comfortable rides to your hotel, we’re here to ensure your experience is as enjoyable as the destination itself.
Ready for Your Next Island Adventure?
If you’re planning a trip from Lombok to Gili Islands, or need transportasi to Gili Trawangan, let us take care of the details. Our team is just a WhatsApp message away, ready to provide the same warm, attentive service that made Richard’s journey so memorable. Contact us today at +62 813-3766-4172 and let your island adventure begin!
