As the morning sun gently warmed the lush hills of Kuta, our WhatsApp pinged with a message that would set the tone for a truly memorable journey. Kostas Raudonius and his family, traveling all the way from Lithuania, were preparing for their adventure from Kabila Villas to the tranquil shores of Gili Air. With three big luggages, a normal-sized suitcase, two backpacks, and a seven-month-old baby in tow, their request was clear: comfort, convenience, and a seamless transfer. We knew this was more than just a ride—it was the start of their Gili Islands story, and we were honored to be a part of it.
From Lithuania to Lombok: A Journey Begins on WhatsApp
Our first interaction with Kostas was warm and straightforward. He reached out via WhatsApp, inquiring about a private pick-up from Kuta to Teluk Nare and a private speedboat to Gili Air. We responded promptly, outlining the details and confirming the total for the fast boat to Gili and private car. Our goal was to make the process as transparent and easy as possible, so we provided a secure payment link and asked for the necessary details:
- Full names of all participants
- Country of origin
- Email address
“Good morning, I confirm the order,” Kostas replied, sending over the names—Kostas, Indra, and little Elze—along with their Lithuanian roots. We double-checked every detail, from the pick-up location at Kabila Villas, Room Mawi, to the drop-off at Gili Air Port. Our communication was always open, friendly, and solution-oriented, ensuring Kostas felt supported every step of the way.
Personalized Service: Flexibility and Attention to Detail
One of the unique aspects of this journey was the family’s luggage situation. With three large suitcases, a normal-sized bag, and two backpacks, space was a concern. Kostas asked, “How about car APV? Does it have 7 seats?” We explained, “Yes, right. If you would remove 2 seats from the back then it would be perfect. Then there would be big place for luggage.”
We immediately coordinated with our transport team to ensure an APV was available and configured for maximum luggage space. This flexibility is at the heart of our service—no request is too small, and every detail matters. Kostas appreciated our quick response and willingness to adapt, which set the tone for a stress-free experience.
Seamless Booking and Clear Communication
Our booking process is designed for simplicity. After confirming the details, we sent Kostas a secure payment link and guided him through the steps. When he encountered a brief moment of uncertainty—“Do you have problem with your payment?”—we reassured him and waited patiently. Within minutes, the payment was completed, and we confirmed everything was in order.
We believe that clear, friendly communication is key. Before the trip, we reconfirmed all details: “The driver will pick you up at 11:00 am at Kabila Villas, Room Mawi. Please be ready.” We also checked on luggage and room information, ensuring nothing was left to chance. Kostas replied, “We have 3 big luggages, one normal size luggage and 2 backpacks, we managed to fit in Toyota Innova when going from airport.”
Travel Day: Comfort and Convenience from Door to Shore
On the morning of October 28th, our driver arrived promptly at Kabila Villas. The APV, with its spacious configuration, easily accommodated the family and their luggage. The journey from Kuta to Teluk Nare was smooth, taking in the scenic beauty of Lombok’s coastline and rolling hills. We kept in touch throughout, checking in to ensure everything was going well.
Upon arrival at Teluk Nare, our team was ready to assist with the transfer to the private speedboat. The crossing to Gili Air took just 10 minutes—a swift and comfortable ride across the sparkling sea. We had estimated their arrival at Gili Air Port around 13:30, and everything went according to plan.
Arrival in Paradise: Gili Air Awaits
As the family stepped onto the sands of Gili Air, we felt a sense of pride in having delivered a flawless experience. Our final check-in message was met with heartfelt appreciation:
“Hi, the experience was flawless and I do not know how it could be improved, because there is nothing to improve. From start to finish everything was professional—communication when organizing the trip and the trip itself. Let me know if you need a good review anywhere.”
We were truly touched by Kostas’s words. It’s moments like these that inspire us to keep raising the bar for transportasi to Gili Trawangan and the Lombok to Gili Islands experience.
Why Choose LombokBoat.com for Your Gili Islands Transfer?
- Personalized Service: Every journey is tailored to your needs, from vehicle selection to luggage arrangements.
- Easy Booking: Secure payment and clear instructions make the process hassle-free.
- Flexible Solutions: We adapt to your requests, whether it’s extra luggage or special seating.
- Friendly Communication: Our team is always available via WhatsApp for updates and support.
- Seamless Transfers: Private car and speedboat options ensure comfort and privacy from start to finish.
Planning Your Own Adventure?
If you’re dreaming of a smooth, enjoyable transfer from Lombok to the Gili Islands, let us take care of the details. Whether you need a fast boat to Gili, tiket kapal from Lombok, or a private car with plenty of space, we’re here to help. Our team is dedicated to making your journey as memorable as Kostas’s family’s experience.
Ready to start your own story? Contact us via WhatsApp at +62 813-3766-4172 and let’s plan your perfect transfer to the Gili Islands!
