As the sun rose gently over Gili Air, painting the sky with soft pastels, we received a WhatsApp message that would soon become the start of a memorable journey. Jolien Bonouvrie and Robert Zandjans, a lovely couple from the Netherlands, reached out to us with a simple question: “Hi goodmorning, we (2 persons) are staying at Bintang Tiga, the north of Gili Air. We are wondering what the nearest pickup place is for the speedboat. We would like to go tomorrow morning to Lombok again. Hope hearing from you, Jolien.” Their message set in motion a seamless, personalized experience—one that reflects the heart of what we do at LombokBoat.com: making every transfer to the Gili Islands and Lombok as smooth, flexible, and enjoyable as possible.
From First Contact: Personalized Service via WhatsApp
Our journey with Jolien and Robert began with a warm greeting and a quick confirmation of their hotel location. We always strive to respond promptly and clearly, ensuring our guests feel supported from the very first message. As we clarified the pickup options, we explained:
“Apologize miss, but unfortunately the speedboat is not able to pick you up directly from your hotel. The nearest pickup point is Gili Air Harbour, and we can arrange for you to be picked up from there.”
Jolien’s reply was understanding, though she expressed a bit of concern about arranging transport from the hotel to the harbor. We reassured her:
“Yes right miss, you can take cidomo or bicycle from your hotel to harbour Gili Air miss.”
Our flexibility and willingness to check for alternative pickup points—especially considering the tides—demonstrated our commitment to making things as convenient as possible. We kept the conversation open, checking with our captain and updating Jolien promptly:
“After our captain speedboat check, possible pickup at your hotel at 10.30 AM tomorrow miss.”
Her relief was palpable: “So do I understand it correctly that the pickup is at our hotel Bintang Tiga at 10.30 am?”
“Yes, we can pickup you at your hotel tomorrow at 10.30 AM miss.”
Simple, Transparent Booking Process
We believe that booking a fast boat to Gili or arranging tiket kapal from Lombok should be straightforward and stress-free. For Jolien and Robert, we provided a clear summary of their booking:
- Service: Private Speedboat from Gili Air to Teluk Nare Port
- Date: 19 November 2025
- Pickup: Bintang Tiga, Jl. Pelangi Sunset View No.83352, Gili Air (Google Maps)
- Drop-off: Teluk Nare Port
- Departure Time: 10:30 AM
We explained the payment process with clarity, offering flexibility for a down payment online and the remainder to be paid directly to the captain. When Jolien asked, “Is it okay if we pay everything in cash tomorrow?” we gently guided her through the process, sending a secure payment link and confirming receipt immediately after.
“We made the payment. Did you receive it?”
“Yes we received your payment miss.”
Our transparent communication and step-by-step guidance ensured that Jolien and Robert felt confident and cared for throughout the booking process.
Travel Day: Smooth Arrangements and Real-Time Support
The morning of November 19th arrived, and we checked in with Jolien and Robert to ensure everything was on track. They were ready at the pickup point in front of Bintang Tiga, just as planned. When the captain was momentarily delayed, we kept them updated in real time:
“How long does it take for the captain to be here?”
“Please wait a moment, we will call with captain speedboat. Our captain speedboat will arrive soon.”
Our proactive communication turned a minor wait into a moment of reassurance, and soon enough, Jolien and Robert were on their way across the sparkling waters, enjoying the comfort and privacy of their own speedboat. The journey from Gili Air to Teluk Nare Port is always a special one—gentle sea breezes, panoramic views of Lombok’s coastline, and the excitement of a new adventure ahead.
Why Choose LombokBoat.com for Your Gili Islands Transfer?
Our experience with Jolien and Robert highlights what sets us apart:
- Personalized WhatsApp Support: We respond quickly, answer every question, and adapt to your needs.
- Flexible Pickup Options: We coordinate with our captains and monitor tides to offer the most convenient pickup points, even directly from your hotel when possible.
- Clear, Simple Booking: Our process is transparent, with easy payment options and instant confirmation.
- Real-Time Assistance: On travel day, we’re just a message away, ready to help with any last-minute questions or changes.
- Comfort and Privacy: Our private speedboat service ensures a relaxed, exclusive journey from Lombok to Gili Islands or vice versa.
How to Book Your Private Speedboat from Gili Air to Lombok
Booking your transportasi to Gili Trawangan or arranging a private speedboat from Gili Air to Teluk Nare Port is easy with LombokBoat.com. Here’s how the process works:
| Step | Description |
|---|---|
| 1. Contact Us via WhatsApp | Send your details, preferred date, and pickup location to +62 813-3766-4172. |
| 2. Receive Options & Confirmation | We’ll confirm the nearest pickup point and available times, adapting to your needs and the tides. |
| 3. Secure Your Booking | We’ll send a payment link for a small down payment, with the balance payable to the captain on the day. |
| 4. Enjoy Your Journey | Meet your captain at the agreed spot, board your private speedboat, and relax as we take you safely to your destination. |
Customer Experience: Jolien & Robert’s Story
Jolien and Robert’s journey is a testament to our commitment to hospitality and flexibility. From their initial inquiry to their smooth transfer across the Lombok Strait, every step was handled with care. Even when faced with logistical challenges—like changing pickup points or coordinating payment—they felt supported and informed. Their feedback at the end of the trip was the best reward for us: a smooth, enjoyable transfer and a promise to recommend our service to fellow travelers.
Ready for Your Own Seamless Gili Islands Transfer?
Whether you’re planning a romantic getaway, a family adventure, or a solo escape, let us take care of your Lombok to Gili Islands transfer. Our team is dedicated to making your journey as easy and enjoyable as possible. Contact us today via WhatsApp at +62 813-3766-4172 for fast, friendly assistance and to book your private speedboat or fast boat to Gili. We look forward to welcoming you aboard and making your island transfer a highlight of your trip!
