Jacqueline and Stuart’s Journey Begins
Jacqueline and Stuart Sampson from Australia had a fantastic experience traveling from Lombok to Gili Trawangan and back, thanks to the personalized service provided by the Lombok Boat team. The couple initially reached out for assistance with their transfers on December 29, 2024, seeking a reliable and comfortable way to journey between Lombok and Gili Trawangan.
Service Offer and Payment
The Lombok Boat team quickly responded and offered them a private speedboat service, available every day between 5:00 AM and 10:00 PM. After some communication, they decided on their preferred schedule: a departure from Lombok on January 5, 2025, at 11:00 AM and a return from Gili T to Lombok on January 10, 2025, at 10:00 AM.
For the transfer, Lombok Boat offered them a special price, reducing the cost to IDR 775,000 for a return trip. After confirming their booking, Jacqueline and Stuart provided their personal details, and the payment was processed smoothly via a secure link. The couple received a clear and concise booking confirmation, with all the necessary information about their trips, including boat timings, pick-up points, and the contact details for the captain on the day of departure.
Preparation and Departure to Gili Trawangan
The day before their departure, Lombok Boat sent a reconfirmation message with clear directions to Teluk Nare Port, the departure point for their trip. They also provided the captain’s contact number in case of any last-minute issues. Jacqueline and Stuart confirmed their check-in time, which was set for 10:50 AM at the port. On January 5, everything went as planned. The boat left on time, and the couple enjoyed a smooth ride to Gili Trawangan, where they were greeted by the friendly crew.
Positive Feedback and Guest Experience
After their arrival, the couple took a moment to express their satisfaction. Jacqueline shared her positive experience, saying, “The crew was great!” The couple was so pleased with their service that they happily agreed to leave a 5-star review on TripAdvisor.
Preparation for Return Trip to Lombok
As their return date approached, Lombok Boat once again reached out on January 9 to confirm their trip back. They ensured Jacqueline and Stuart had all the details for their return journey, including the correct check-in time at Gili Trawangan. The boat was scheduled to depart at 10:00 AM from the same location, and the couple was reassured that their return journey would be to Teluk Nare Harbour, where a driver would be waiting for them.
Journey Completed and Guest Satisfaction
Their trip concluded on January 10, when they successfully arrived in Lombok and were thanked for their trust in the service. Jacqueline and Stuart left Lombok with wonderful memories of their journey and a seamless travel experience.
Conclusion: Jacqueline and Stuart’s Wonderful Experience
In conclusion, Jacqueline and Stuart’s adventure with Lombok Boat on January 5 and 10, 2025, exemplifies the kind of personalized service every guest deserves, ensuring that their trip was not just a journey, but a pleasant, memorable experience from start to finish.
