On December 30, 2024, Jencan, along with her friends Sin Cas and Han, enjoyed a seamless journey with Lombok Boat. Their adventure began with a private speedboat transfer from Teluk Nare to the beautiful island of Gili Trawangan.
Preparing for the Trip
Jenn reached out to confirm the details of her reservation. The Lombok Boat team provided all the necessary information, including check-in instructions, harbor location, and the contact number of Mr. Kasmir, who would assist them upon arrival at Teluk Nare. With the boat scheduled to depart at 5:00 PM, Jenn and her friends arrived promptly at Teluk Nare Harbor.
Warm Follow-Up
After arriving safely at Gili Trawangan, we contacted Jenn to ensure her journey went smoothly. She expressed her satisfaction, saying the trip was very enjoyable. She also inquired about a return transfer to Lombok on January 2, 2025. Staying true to our commitment to providing the best service, we promptly confirmed availability and guided her through the booking process on Viator.
Offering Additional Experiences
During the conversation, we introduced Jenny to some of the activities available on Gili Trawangan, such as snorkeling, stand-up paddleboarding, and horseback riding. She appreciated the information and mentioned she would consider these options during her stay.
Returning to Lombok
On January 2, 2025, Jenn and her friends returned to Lombok via a private speedboat. As before, the Lombok Boat team ensured all departure details were clearly communicated. The boat left Gili Trawangan Harbor at 1:00 PM, and upon arrival at Teluk Nare, Mr. Kasmir was ready to assist them.
Guest Feedback
Jenn satisfaction was evident when she asked how to leave a review. We shared a direct link to our TripAdvisor page, and shortly after, she confirmed that she had submitted a positive review. Her feedback is a testament to the quality of service we strive to deliver to every guest.
A Memorable Journey
Jencan’s journey with Lombok Boat reflects what we always aim to provide: clear communication, personalized assistance, and the opportunity to create lasting memories. Her smooth transfer and kind words remind us why we are passionate about delivering exceptional travel experiences.
Whether it’s a private speedboat transfer, an exciting snorkeling adventure, or simply a friendly chat, we’re here to make every guest’s journey extraordinary. Thank you, Jenn, for trusting us with your trip!
minutes. Would recommend for anyone that gets sea sick too as it quicker. The staff are
easy to contact on WhatsApp and we’re on time both times - I would highly recommend!
