Qualy Ngayen and her family embarked on a much-anticipated journey to Lombok, packed with excitement and plans for a seamless travel experience. Starting with a reservation for their fast boat transfer, the family entrusted Info ke Bali Tour and Travel to handle their arrangements. From Gili Trawangan to Lombok and beyond, every step of their adventure was carefully managed to ensure an unforgettable trip.
A Smooth Start: Boat Transfer from Gili Trawangan
The journey began on December 30, 2024, with a fast boat transfer from Gili Trawangan to Lombok. The Info ke Bali team promptly confirmed all details, including meeting points and times, ensuring a stress-free check-in process. The family was reassured that life jackets were available onboard, emphasizing safety for the short but efficient boat ride to Teluk Nare.
Upon arrival, a private car transfer awaited to take them to Bale Mandala Villas in Senggigi. Qualy Ngayen praised the smooth coordination, expressing her satisfaction with the seamless transition from the jetty to the villa.
Exploring Lombok: Snorkeling at Pink Beach
A highlight of the family’s adventure was a private snorkeling tour on December 31, 2024. Tailored to their needs, the itinerary was adjusted to accommodate their two young children, aged 6 and 10. The family opted to visit the serene Pink Beach and Gili Petelu, creating memories of their children’s first snorkeling experience.
The package included a private boat, snorkeling equipment, and even a GoPro for capturing underwater moments. The team ensured flexibility and comfort, picking the family up from their villa at 8:00 AM and wrapping up the tour in time for a relaxing evening.
Attention to Detail: Transfers and Personalized Care
Throughout their stay, the Info ke Bali team demonstrated exceptional service by addressing every request with care. From organizing last-minute transfers to Bangsal Harbor to offering detailed directions and restaurant recommendations, the staff was always ready to assist.
When asked about payments, the team provided convenient options, including Wise transfers, ensuring a hassle-free booking process. The transparency and ease of communication left a lasting impression on Qualy Ngayen and her family.
Heartwarming Farewell
As the family wrapped up their Lombok adventure on January 2, 2025, they shared heartfelt gratitude for the outstanding support provided by the Info ke Bali team. Qualy Ngayen described their travels as “an amazing experience,” highlighting the helpful and friendly nature of the staff.
Before saying goodbye, Qualy Ngayen graciously promised to recommend the service to her friends visiting Bali in the future. She also left a glowing review on Viator, expressing her satisfaction with the overall experience.
A Testament to Exceptional Service
Qualy Ngayen’s journey with Info ke Bali Tour and Travel exemplifies the importance of personalized service in creating memorable travel experiences. From smooth transfers to tailored tours, every detail was handled with care and professionalism.
For travelers like Qualy Ngayen, the journey wasn’t just about reaching destinations; it was about enjoying every moment along the way, made possible by a dedicated team that turned logistics into delightful memories.
If you’re planning your next trip to Lombok or Bali, let Info ke Bali Tour and Travel be your trusted partner for an unforgettable adventure!