Shane and Miti, travelers from Canada, reached out to us looking for a private speedboat transfer from Lombok to Gili Air on May 6th. With two large suitcases and backpacks in tow, they were aiming for a smooth afternoon crossing and had a few thoughtful questions — including safety measures and boat photos — all of which we were happy to answer.
We confirmed that the boat would depart from Teluk Nare Harbor and shared that our service includes life jackets, full coordination with our team, and even optional transport from anywhere in Lombok. They appreciated the clear info and confirmed the trip soon after.
Flexible Timing for a Stress-Free Day
While Shane initially requested a 4:00 PM departure, his travel plans changed due to a visit to Sendang Gile Waterfall and unexpected rain delays. Our flexible schedule allowed him to adjust the departure time twice — first to 4:30 PM, then finally to 5:30 PM. We happily updated everything in real-time to ensure the transfer fit perfectly into their day.
Exceptional Service from Start to Finish
On the day of the trip, everything went smoothly. Shane later shared:
“It was excellent, thank you! He met us at the car, took our bags right to the boat, and helped get it to the dock. 10/10”
This is exactly the kind of experience we aim to provide — hassle-free, welcoming, and smooth from start to finish.
Looking for More Island Adventures
After their arrival on Gili Air, Shane expressed interest in snorkeling tours, and we provided options with various time slots. However, due to limitations with online payments while traveling, they weren’t able to finalize the snorkeling trip with us. Still, it was a pleasure assisting them, and we hope they had an amazing time exploring the island.
Leave a Review, Share the Joy
If, like Shane & Miti, you’re looking for a reliable and flexible private boat service from Lombok to the Gilis, we’re here to help. We also welcome you to leave a 5-star review on TripAdvisor to share your own experience!
Conclusion
Shane & Miti’s journey to Gili Air is a perfect example of how we accommodate real travelers with real-world needs — from flexible schedules to hands-on service and clear communication. Whether you’re catching a sunset over the ocean or adjusting your plans last minute, Lombok Boat is here to make the journey as memorable as the destination.
