As the sun began to dip behind the palm-fringed horizon of Gili Air, we received a WhatsApp message that would soon become a memorable journey for two travelers from the United States. Yaqoob Qaseem and Ellen Rhodes reached out to us with a simple yet exciting request: a private speedboat transfer from Gili Air to Teluk Nare, scheduled for 6:00 pm the following day. Their message was clear, their plans precise, and their spirit of adventure unmistakable. From that first friendly “Hi, can I book private transfer for 2 people at 18:00 tomorrow January 14,” we knew this would be a journey worth sharing—a seamless blend of personalized service, flexibility, and the magic of island-hopping in Lombok.
From WhatsApp to Waves: The Start of a Seamless Journey
Our story with Yaqoob and Ellen began just as many of our customer journeys do: with a WhatsApp message. We pride ourselves on being responsive and approachable, so within a minute, we replied, “Hello, good evening, yes that possible. May we know where is your destination?” Their reply was prompt—Gili Air to Lombok, with a quick clarification about the port. We explained, “Fast boat depature from Gili Air to Teluk Nare port,” ensuring there was no confusion about the route.
What stood out in this conversation was their attention to detail and our commitment to clarity. Yaqoob asked, “Online I only see it listed as Teluk Nare to Gili Air. Do I book it like that even though it is the other direction we are going?” We reassured him, “Yes, that possible, you can make booking here on WhatsApp.” This is the heart of our service—making the booking process for a fast boat to Gili as simple and transparent as possible, no matter the direction of travel.
Personalized Booking: Flexibility and Clarity at Every Step
We know that every traveler’s needs are unique, and Yaqoob and Ellen’s journey was no exception. After confirming their names and nationality, we double-checked the details to ensure everything was perfect. When Yaqoob mentioned onward travel to Tunak Resort in Lombok, we saw an opportunity to make their experience even smoother. “Do you need booking transport in Lombok also? From port to hotel?” we asked, always eager to provide a complete solution.
Yaqoob replied, “They are offering us private transfer for IDR 600.000 but we haven’t confirmed with them yet. If you can give better rate since we are getting boat through your company as well then we can do that.” We love these moments—where our flexibility and hospitality shine. We quickly checked with our driver and offered a special rate for the combined journey, ensuring they received the best value and convenience.
Booking Details at a Glance
| Service | From | To | Date & Time | Participants | Status |
|---|---|---|---|---|---|
| Private Speedboat | Gili Air Port | Teluk Nare Port | 14 Jan 2025, 6:00 pm | Yaqoob Qaseem & Ellen Rhodes | Paid |
| Private Transport | Teluk Nare Port | Tunak Resort, Lombok | 14 Jan 2025, after boat arrival | Yaqoob Qaseem & Ellen Rhodes | Paid |
Overcoming Hurdles: Turning Challenges into Solutions
No journey is without its small bumps, and we believe in turning every challenge into an opportunity for exceptional service. When Yaqoob encountered an issue with the payment link—“Can you see if either payment went through? It looks like both of my credit cards declined that website”—we responded immediately. “At the moment, your payment still pending with us. We will send new link payment for you.”
We provided a new, more convenient payment option via PayPal, and within minutes, Yaqoob confirmed, “Ok sounds good that link worked. Just paid 👍.” Our team quickly updated the booking status and sent a confirmation, ensuring peace of mind for our guests. This is what sets us apart: our commitment to clear communication, quick problem-solving, and a focus on making every step of the process as smooth as possible.
Preparing for Departure: Hospitality from Start to Finish
With payment confirmed and details finalized, we sent a comprehensive update to Yaqoob and Ellen. “Tomorrow our captain speedboat will ready around 06.00 pm at Harbour of Gili Air. If you have trouble finding the boat captain, please contact Mr. Jun. Our driver will waiting you at Teluk Nare Port.” We included Google Maps links for both the Gili Air Port and their hotel, ensuring they had all the information they needed at their fingertips.
- Fast boat to Gili and from Gili Air to Lombok arranged in one simple chat
- Clear instructions and contact details for the boat captain and driver
- Flexible payment options and real-time support
- Personalized service for tiket kapal from Lombok and onward transportasi to Gili Trawangan or other destinations
The Journey: From Gili Air’s Shores to Lombok’s Luxury
As the evening breeze swept across Gili Air, Yaqoob and Ellen made their way to the harbor, where our captain awaited with a warm welcome. The private speedboat glided smoothly over the turquoise waters, offering a peaceful and exclusive transfer—no crowds, no waiting, just the two of them and the beauty of the Lombok to Gili Islands route.
Upon arrival at Teluk Nare Port, our driver greeted them with a smile, ready to whisk them away to the serene luxury of Tunak Resort. The transition from boat to car was effortless, a testament to our commitment to convenience and hospitality. For Yaqoob and Ellen, the journey was more than just a transfer—it was a seamless, enjoyable experience from start to finish.
Why Book Your Gili Islands Transfer with Us?
- Direct WhatsApp Booking: Fast, friendly, and flexible communication
- Private Speedboat Options: Enjoy exclusive, comfortable travel at your own pace
- Complete Travel Solutions: Combine boat and land transport for a hassle-free journey
- Transparent Process: Clear information, real-time updates, and no hidden surprises
- Local Expertise: Our team knows the islands and is always ready to help
Ready for Your Own Seamless Island Transfer?
Whether you’re planning a romantic escape, a family adventure, or a solo journey, we’re here to make your transfer from Lombok to Gili Islands—or any direction—simple, safe, and memorable. Experience the difference of booking with a team that cares about every detail, from your first WhatsApp message to your arrival at your destination.
Contact us today via WhatsApp at +62 813-3766-4172 and let us help you create your own unforgettable journey across the Gili Islands and Lombok. Your adventure starts with a message—let’s make it extraordinary together.
