As the sun shimmered over the turquoise waters of Gili Trawangan, we received a friendly WhatsApp message from Martin Janesch and his family—Petra Michaela Kalcher, Lena Kalcher, and Luca Kalcher—all the way from Austria. Their excitement was palpable, and so was ours. They were looking for a seamless, private speedboat transfer from Gili Trawangan to Gili Air, and we were ready to make their journey as smooth and memorable as the gentle waves between the islands. Our team at LombokBoat.com thrives on these moments: transforming travel plans into unforgettable experiences, one message at a time.
From WhatsApp to Waves: A Seamless Booking Experience
Our story with Martin and his family began with a simple WhatsApp inquiry. They wanted a private speedboat from Gili Trawangan to Gili Air for four people, with a specific departure time and a clear need for flexibility. We responded promptly, providing all the details they needed:
- Date & Time: 19 September 2025, Boat departs at 12:30 PM (check-in at 12:25 PM)
- Pick up: Gili Trawangan Harbour
- Drop off: Gili Air Harbour
- Payment Status: Paid
Our communication was open and friendly from the start. When Martin asked about car options for their onward journey, we explained, “Sorry, we just support Avanza,” but quickly offered an alternative: “Possible Car APV 👍.” This flexibility is at the heart of our service. We want every guest to feel heard and supported, no matter how unique their request.
Personalized Support Every Step of the Way
Throughout the chat, we made sure every detail was crystal clear. When Martin mentioned, “I will contact Mr. Kasimir when we start with cidomo from eco villas hotel,” we replied with a helpful map link and reassurance: “You can contact Mr. Kasmir when you’re near Gili Trawangan Harbour.”
Even when Martin was delayed in responding—“Sorry was snorkeling”—we replied with a smile, “Yes, it’s okay, no problem.” We understand that holidays are for enjoying, not stressing over logistics. Our goal is to make booking a fast boat to Gili as easy as a sea breeze.
Clear, Simple Booking Process
Once all details were confirmed, we sent a booking confirmation and payment link. Martin appreciated the clarity and efficiency, and soon replied, “Really good.” We believe that tiket kapal from Lombok should be straightforward, with no hidden surprises. Our WhatsApp chat is always open for questions, changes, or just a friendly check-in.
Travel Day: Hospitality in Action
On the day of departure, we sent a gentle reminder: “Thank you for using our service🙏🏻😊.” Martin’s response was immediate and positive, “I will book later the transfer for 22 September with you.” This trust means everything to us.
As the family made their way to Gili Trawangan Harbour, we stayed in touch, ensuring they had everything they needed. Our captain was ready, the boat was prepared, and the sea was calm. The transfer from Lombok to Gili Islands should always feel this effortless.
Unique Details That Make a Difference
We love adding personal touches. For Martin’s family, we coordinated with their hotel and cidomo (horse cart) driver, provided real-time updates about the water level at Pinkcoco, and made sure our captain was on standby. When Martin asked, “Water is high enough for coming to the boat at Pinkcoco?” we replied, “Our captain will look around Pinkcoco, we think all good for the water.”
These small reassurances make a big difference, especially for families traveling with luggage and tight schedules. Our team is always ready to adapt, ensuring every transportasi to Gili Trawangan or Gili Air is smooth and stress-free.
Arrival at Gili Air: A Warm Welcome
The journey across the sparkling sea took just the right amount of time for the family to relax and soak in the views. Upon arrival at Gili Air Harbour, our team was there to greet them, assist with their suitcases, and ensure a seamless transition to their next adventure.
Martin’s message after the trip said it all: “Thanks for everything! We will definitely recommend you!!! We come back for sure!!” Moments like these are why we do what we do. Our mission is to turn every transfer into a highlight of your holiday.
Why Choose LombokBoat.com for Your Gili Transfers?
- Fast, private speedboat service between Gili Trawangan, Gili Air, and Lombok
- Easy booking via WhatsApp with clear, friendly communication
- Flexible travel arrangements tailored to your needs
- Local expertise and real-time support
- Convenient pick-up and drop-off at your chosen locations
How Our Booking Process Works
| Step | Description |
|---|---|
| 1. Contact Us via WhatsApp | Share your travel details and preferences |
| 2. Receive Options & Confirmation | We provide available times, boat types, and pick-up info |
| 3. Secure Payment | Pay easily online with a secure link |
| 4. Enjoy Your Transfer | Our team handles the rest—just relax and enjoy the ride! |
Ready for Your Own Gili Adventure?
Whether you’re traveling with family, friends, or solo, our team at LombokBoat.com is here to make your journey between the Gili Islands and Lombok as easy and enjoyable as possible. From fast boat to Gili to personalized transport solutions, we’re just a WhatsApp message away. Let us take care of the details, so you can focus on making memories.
Contact us today via WhatsApp at +62 813-3766-4172 to book your private speedboat or arrange your next tiket kapal from Lombok. We can’t wait to welcome you aboard!
