As the sun began to rise over the tranquil waters of Gili Air, we received a cheerful WhatsApp message from Tom LENA and Éloïse GODINEAU, a lovely couple from France, eager to secure their journey from the island to Lombok International Airport. Their request was clear and heartfelt: a seamless, private transfer that would ensure they caught their 11:00 am flight without a hint of stress. From the very first “Good afternoon!” in our chat, we knew this would be a journey to remember—one that would showcase the warmth, clarity, and reliability that define every LombokBoat.com experience.
From WhatsApp to Welcome: The Start of a Smooth Journey
Our story with Tom and Éloïse began with a simple, friendly inquiry:
“We would like to book a transport with you, on Friday August 15, from Gili Air to Lombok airport (our flight is at 11h)! We are 2. Is it possible? How much will it be? Thank you so much!”
We responded promptly, confirming that a private speedboat and car transfer from Gili Air to Teluk Nare, followed by a direct drop-off at Lombok International Airport, was absolutely possible. We made sure to clarify every detail, asking about their check-in time and confirming the route to ensure a perfect fit for their schedule. Our goal was to make the process as transparent and reassuring as possible, so Tom and Éloïse could focus on enjoying their last moments in paradise.
Clear Communication and Flexible Arrangements
Throughout our WhatsApp conversation, we prioritized clarity and flexibility. When Tom mentioned their check-in was at 9:15 am, we suggested a 7:30 am pick-up from Gili Air port, explaining:
“Can we note pick up at Gili Air at 07.30 am? Because from Teluk Nare to airport around 1.5 hour on the road.”
Tom’s reply was enthusiastic: “Yes, I think it’s perfect! Thank you.” This kind of positive, collaborative planning is what we love most—working together to create a travel experience that feels effortless and tailored to each guest’s needs.
Booking Confirmation: Every Detail Matters
We confirmed all the essential details, from names and nationalities to the number of backpacks (two big, two small). Our booking confirmation was sent promptly, and we double-checked everything with Tom and Éloïse to ensure accuracy. When they asked about payment security, we reassured them:
“Yes, that payment is secure sir, and we will reconfirm you again a day before departure date.”
After receiving their payment, we sent a final confirmation and promised to stay in touch until the very moment of their departure.
Travel Day: Seamless Transfers and Thoughtful Touches
The morning of August 15th arrived, and our team was ready. We sent a friendly reminder to Tom and Éloïse, including a Google Maps link to the Gili Air harbor and a direct contact for the boat captain, just in case. We even checked in about their luggage to ensure the speedboat would be prepared for their four backpacks.
- 07:25 am: Tom and Éloïse arrived at Gili Air port, greeted by our smiling crew.
- 07:30 am: The private speedboat set off smoothly across the sparkling sea to Teluk Nare.
- 08:00 am: Our private car awaited at the port, ready to whisk them directly to the airport.
- 09:00 am: Arrival at Lombok International Airport, right on schedule for check-in.
Every step was coordinated with care, ensuring comfort and peace of mind. Even when small uncertainties arose—like finding the boat captain—we were just a message away, ready to assist instantly.
Customer Experience: What Makes Our Service Special?
After their journey, we reached out to Tom and Éloïse to ask about their experience. Their response warmed our hearts:
“Everything was perfect: communication really clear, everyone was on time (even earlier). All good. Thanks again for everything.”
For us, this is what it’s all about—turning travel logistics into a smooth, enjoyable part of the adventure. Our commitment to clear communication, punctuality, and genuine hospitality sets us apart, whether you’re booking a fast boat to Gili, arranging a tiket kapal from Lombok, or seeking the most reliable transportasi to Gili Trawangan.
Why Choose LombokBoat.com for Your Lombok to Gili Islands Transfer?
We believe every journey should be as memorable as the destination. Here’s what you can expect when you book with us:
- Personalized Service: Every booking is handled with care, from the first WhatsApp message to your final drop-off.
- Clear, Friendly Communication: We answer every question, confirm every detail, and keep you updated at every step.
- Flexible Arrangements: Need to adjust your pick-up time or have special luggage? We’re here to help.
- Seamless Connections: Our private speedboats and cars ensure you travel in comfort and style, with no waiting or confusion.
- Trusted Payment: Secure online payment and instant confirmation for peace of mind.
How to Book Your Private Transfer
Booking your private speedboat from Gili Air to Teluk Nare with airport drop-off is simple:
- Send us a WhatsApp message at +62 813-3766-4172 with your travel details.
- We’ll confirm availability, timing, and all logistics.
- Receive your booking confirmation and secure payment link.
- Enjoy a stress-free journey, with our team supporting you every step of the way.
Ready for Your Own Seamless Island Transfer?
Whether you’re planning a fast boat to Gili, need a tiket kapal from Lombok, or want the most reliable transportasi to Gili Trawangan, we’re here to make your journey smooth and memorable. Experience the difference with LombokBoat.com—where every guest is treated like a friend, and every transfer is a promise kept.
Contact us today via WhatsApp at +62 813-3766-4172 to book your private transfer and start your own unforgettable journey.
