On a bright July morning, our WhatsApp chimed with a message from Belgium. Billal S’limani, traveling with his family—Ayoub and little Soumaya—reached out to us from the sun-kissed shores of Gili Trawangan. Their request was clear: a seamless, private transfer from Gili Trawangan to Kuta, Lombok, with every detail handled and every question answered. As always, we were ready to make their journey as smooth and memorable as the turquoise waters between the islands.
From First Hello to Hassle-Free Booking: Our Personalized Approach
Our story with the S’limani family began with a simple greeting:
“Hello, I would like to inform for a boat to Lombok.”
We responded promptly, eager to help:
“Hello, Good afternoon. May we know where are you at the moment?”
Billal replied that they were on Gili Trawangan and wanted to travel to Lombok on Wednesday. We quickly confirmed seat availability and clarified the number of passengers. When Billal asked, “It is a private boat, right?” we reassured him:
“Yes, that correct, we use the private speedboat.”
We understand that traveling with a young child brings its own set of concerns. Billal’s next question was about safety for their three-year-old. We assured him, “Yes, that’s okay, no problem.”
Clarity, Flexibility, and Friendly Guidance
One of the most common concerns for travelers is the sea’s condition. Billal asked if noon was a good time to cross. We checked the latest updates and replied, “At the moment, the speedboat still operates normally.” Our goal is always to provide up-to-date, honest information so our guests can travel with peace of mind.
As the conversation continued, we collected the necessary details—names, nationality, and preferred time. When Billal noticed a date error in the confirmation, we quickly corrected it, updating the booking to July 23rd. Our flexibility and attention to detail ensured everything matched their plans perfectly.
Simple, Secure Payment and Instant Confirmation
We sent a secure payment link, explaining, “You can pay with credit card, debit card, or PayPal account.” Once the payment was received, we confirmed:
“Thank you, sir, we have received your payment. This is your booking detail…”
Every step was transparent, and Billal always knew what to expect next. Our process for booking a fast boat to Gili or arranging tiket kapal from Lombok is designed to be as easy as possible, even for families traveling with young children.
Going the Extra Mile: Customizing the Journey
Our service doesn’t stop at the water’s edge. Billal inquired about private transport from Teluk Nare to their hotel in Kuta. We responded promptly, asking for the accommodation name and confirming the drop-off at El Tropico Hotel Kuta Lombok. When Billal asked, “Can we add it to our reservation?” we replied, “Yes, of course. I will update your booking.”
We provided a clear itinerary:
- Departure: Gili Trawangan Port, 12:00 pm (check-in by 11:55 am)
- Arrival: Teluk Nare Port, Lombok
- Private Car Drop-off: El Tropico Hotel Kuta Lombok, Jl. Raya Kuta, Dusun Baturiti, Kuta
We also shared a Google Maps link for both the harbor and the hotel, ensuring the family could easily find their way. Our communication was always open, warm, and solution-oriented—even when Billal asked about snorkeling gear for his child, and we had to explain that we didn’t have equipment for a three-year-old. We believe in honesty and always strive to find alternatives or provide clear information.
Day of Departure: Seamless, Stress-Free Travel
On the morning of July 23rd, we sent a friendly reminder:
“Good Morning Billal S’limani. We would like to reconfirm for tomorrow. Boat departure 12.00 PM, please check in at least 11.55 AM at Gili Trawangan Harbor.”
We included a direct contact for the boat captain and reminded them to reach out if they needed any assistance. Billal replied, “Good morning, thank you for the information. I am going to look on Google Maps for the location.”
When the family arrived at the harbor, our captain was ready and waiting. The private speedboat was prepared for their exclusive use, ensuring a comfortable and quick crossing—no waiting, no crowds, just the S’limani family and the sparkling sea. The journey from Lombok to Gili Islands (and vice versa) is always more enjoyable when every detail is taken care of.
Arriving in Kuta: The Final Touch
Upon arrival at Teluk Nare, our private car was waiting. The drive to Kuta took about two hours, winding through Lombok’s scenic landscapes. We made sure the car was comfortable for both adults and little Soumaya, and the driver was briefed on the exact drop-off location at El Tropico Hotel.
Throughout the journey, our team stayed in touch, ready to assist with any last-minute needs. Billal and his family arrived at their hotel relaxed and happy, ready to enjoy the next chapter of their Lombok adventure.
Why Choose LombokBoat.com for Your Gili Transfers?
Our commitment to hospitality, flexibility, and clear communication sets us apart. Whether you need a fast boat to Gili, tiket kapal from Lombok, or transportasi to Gili Trawangan, we make the process simple and stress-free. Here’s what you can expect when you book with us:
- Personalized WhatsApp support—real people, real answers
- Flexible booking and easy changes
- Clear, step-by-step instructions and Google Maps links
- Private speedboat and car options for families and groups
- Honest advice about sea conditions and travel times
- Assistance with extra activities like snorkeling, horseback riding, and more
How to Book Your Private Transfer
Ready to plan your own seamless journey from Gili Trawangan to Lombok and beyond? Here’s how easy it is:
- Contact us via WhatsApp at +62 813-3766-4172
- Let us know your travel dates, number of passengers, and any special requests
- Receive a clear itinerary and secure payment link
- Get instant confirmation and all the details you need for a smooth trip
- Enjoy your private speedboat and car transfer—stress-free!
We’re here to make your Lombok to Gili Islands adventure unforgettable. Whether you’re traveling as a couple, a family, or a group, our team is dedicated to providing the best possible experience—just like we did for Billal, Ayoub, and Soumaya.
Contact us today via WhatsApp at +62 813-3766-4172 and let us take care of your island transfer, so you can focus on making memories.
