As the sun cast its golden glow over the tranquil waters of Lombok, we received a warm WhatsApp message from Portugal. Cláudia Faria and her family—Carlos, Concha, and José—were planning their dream escape to Gili Air and reached out to us at LombokBoat.com for a private speedboat transfer. Their message was filled with excitement and a touch of parental care: “We are a family (2 adults and 2 children, ages 11 and 4). We would like to book a private speedboat transfer from Lombok (Teluk Nare) to Gili Air for tomorrow. We will be travelling with luggage and would like a safe and comfortable boat suitable for children. Could you please confirm availability, price and the best departure time?” It was clear from the start that this journey was about more than just transport—it was about creating a seamless, memorable experience for a family exploring Indonesia together.
From First Contact: Personalized Service via WhatsApp
We believe every journey begins with a conversation. Our team responded within a minute, greeting Cláudia with a heartfelt “Hello Good afternoon, thank you for contacting us.” We assured her that seats were available for the next day and explained, “We use private speedboat. The price is for one speedboat, not per person, and you can choose the time yourself, miss.”
Cláudia’s attention to detail shone through as she clarified, “The price is per person?” We quickly reassured her, “The price for one speedboat, miss.” This flexibility and transparency are at the heart of our service, ensuring families like the Farias feel confident and cared for from the very first message.
Simple, Flexible Booking—Tailored to Your Needs
We asked for the names and country of all participants, a small but important step to personalize the booking and ensure a smooth check-in. Cláudia replied promptly with their details, and we updated her reservation:
- Participants: Cláudia Faria, Carlos Domingos, Concha Domingos, José Domingos
- Country: Portugal
- Departure: Teluk Nare Port
- Destination: Gili Air Port
- Date: 25 August 2025
- Preferred Time: To be confirmed
We understand that travel plans can change, especially with children. When Cláudia needed to check with her husband about the departure time, we replied, “Okay sir, looking forward to your confirmation.” This patience and flexibility are part of our commitment to making the booking process as stress-free as possible.
Choosing the Perfect Departure Time
After a short discussion, Cláudia confirmed, “Departure time 1pm. Ok?” We responded, “Yes, that’s okay miss,” and finalized the details. We also offered, “Do you need hotel transfer in Lombok also, miss?”—always ready to assist with every aspect of the journey. Cláudia replied, “No thank you, we have a car.” We noted her preference and moved forward.
Secure Payment and Clear Communication
When it came to payment, Cláudia asked if she could pay in cash on the day. We explained our policy: “Apologies, but we may not be able to hold the ticket as we prioritize customers who have made prior reservations and payments.” We sent her a secure payment link and assured her, “After you paid with us, we will send link address for check-in tomorrow and send phone number of captain boat.”
Within minutes, Cláudia completed the payment and sent us the confirmation. We replied, “Thank you for your payment,” and provided all the necessary details for the next day, including a Google Maps link to the check-in location and the captain’s contact number. Our goal is always to provide clarity and peace of mind, especially for families traveling with children.
Day of Departure: Seamless and Stress-Free
On the morning of August 25th, we checked in with Cláudia: “Hello Cláudia Faria, have you been met by the captain boat?” Our proactive approach ensures that every guest feels supported, right up to the moment they step onto the boat. The Faria family arrived at Teluk Nare Port, where our friendly captain greeted them and helped with their luggage. The children’s eyes sparkled with excitement as they boarded the private speedboat, ready for their adventure to Gili Air.
Why Choose a Private Speedboat from Teluk Nare to Gili Air?
- Comfort and Privacy: Enjoy the journey with just your family, away from the crowds.
- Flexible Departure: Choose a time that suits your schedule.
- Safety First: Our boats are well-maintained and suitable for families with children.
- Direct Transfer: No unnecessary stops—straight from Lombok to Gili Air.
Arriving in Paradise: Gili Air Awaits
The short ride across the turquoise waters was smooth and scenic. The Faria family enjoyed the fresh sea breeze and the anticipation of arriving at Gili Air, a haven of white sand beaches and laid-back island life. Our captain ensured a gentle docking at Gili Air Port, helping the family disembark safely with their luggage. We checked in one last time to make sure everything went perfectly, always just a WhatsApp message away if they needed anything further.
Our Commitment: Making Every Journey Special
At LombokBoat.com, we take pride in offering more than just transport. We create experiences—personalized, safe, and memorable. From the first WhatsApp message to the final farewell at Gili Air, our team is dedicated to making your journey as smooth and enjoyable as possible. Whether you’re traveling with family, friends, or solo, our private speedboat service from Teluk Nare to Gili Air is designed for comfort, convenience, and peace of mind.
How to Book Your Fast Boat to Gili Islands
- Contact us via WhatsApp at +62 813-3766-4172 for instant assistance.
- Share your travel details—number of passengers, preferred date and time, and any special requests.
- Receive a clear, all-inclusive quote and flexible options for your journey.
- Secure your booking with easy online payment.
- Receive all check-in details, maps, and captain contact for a worry-free experience.
Ready for Your Own Island Adventure?
If you’re planning a trip from Lombok to the Gili Islands and want a hassle-free, private transfer, let us take care of the details. Our team is always ready to help you book your fast boat to Gili, arrange tiket kapal from Lombok, and provide the best transportasi to Gili Trawangan or Gili Air. Contact us today via WhatsApp at +62 813-3766-4172 and let your island adventure begin!
