On a bright December morning, we received a cheerful WhatsApp message from Juha and Mia Kotonen, a couple from Finland, who were enjoying the tranquil shores of Gili Air. Their message was simple but full of anticipation: “Hi, this is Juha and Mia from Finland. We are in Gili Air and will go to Lombok tomorrow. Can you drop us to Teluk Nare in the morning from Gili Air Harbour?😊” This was the beginning of a seamless journey, blending the beauty of the Gili Islands with the comfort and reliability of our private transfer services. As always, our mission was to ensure their fast boat to Gili and onward transportasi to Kuta Lombok would be as smooth and memorable as the turquoise waters they were about to cross.
From First Contact: Personalized Service via WhatsApp
Our story with Juha and Mia began with a warm greeting and a promise of flexibility. We replied promptly, “Hello Good morning. Thank you for contacting us. Yes, that’s possible, miss. May we know what time you need booking speedboat?” Their reply was refreshingly candid, “It would be around 10-11. Is there someone else to share your speedboat?”
We clarified, “We only provide private speedboat going to Teluk Nare port.” This exclusivity meant Juha and Mia could enjoy the journey at their own pace, without sharing the boat with other travelers. When we asked if they needed a hotel transfer in Lombok, Juha responded with a smile, “If the transfer price to Kuta Lombok is same as Grab then why not.”
Our team’s attention to detail shone through, even in small moments. After a gentle correction—“I am mister. 😊”—we quickly apologized and continued to ensure every detail was correct, from their pick-up time at Gili Air Port to their drop-off at Tiga Studios in Kuta Lombok.
Simple, Transparent Booking Process
We believe that booking a tiket kapal from Lombok or arranging a private speedboat from Gili Air to Teluk Nare should be effortless. Our WhatsApp chat with Juha and Mia is a testament to this:
- We confirmed their preferred departure time: “Can we noted pick up around 10.30 am at Gili Air port?”
- We clarified the exclusivity: “Only you and your partner, sir.”
- We gathered essential details: “May we know the full name of all participant and country please?”
- We provided a secure payment link and clear instructions for both online and cash payments.
Even when Juha mentioned, “Now at the beach having only cash with us,” we reassured him, “You can continue the payment when you back to your accommodation.” This flexibility allowed them to enjoy their day without any stress, knowing their booking was secure.
Travel Day: Effortless Transfers and Warm Hospitality
On the morning of December 14th, our captain was ready at Gili Air Port, just as promised. We shared the exact location via Google Maps, ensuring Juha and Mia could find the boat easily. Our communication remained open: “If you have trouble finding the boat captain, please contact Mr. Kasmir. You can also send us a message, and we will be happy to assist you.”
The private speedboat glided across the calm sea, offering Juha and Mia a peaceful and exclusive ride to Teluk Nare. The journey was not just about transportasi to Gili Trawangan or Lombok—it was about creating a memorable experience, with the wind in their hair and the sun on their faces.
Seamless Connection: Private Car to Kuta Lombok
Upon arrival at Teluk Nare, our private car was waiting to whisk them away to Tiga Studios in Kuta Lombok. The transition from boat to car was smooth and unhurried, with our driver ready to assist with luggage and ensure their comfort. Juha and Mia appreciated the convenience: “We can also take the car transfer tomorrow if it is straight from the boat. That we pay by cash.”
We confirmed every detail, from the accommodation name to the payment method, so there were no surprises. Our goal was to make their journey from Lombok to Gili Islands and onward to Kuta as easy and enjoyable as possible.
Why Choose LombokBoat.com for Your Gili Islands Adventure?
Our experience with Juha and Mia highlights what sets us apart:
- Personalized Communication: Every customer receives attentive, friendly service via WhatsApp, with quick responses and clear information.
- Flexible Payment Options: Whether you prefer online payment or cash on the day, we accommodate your needs.
- Private, Comfortable Transfers: Enjoy exclusive speedboat rides and private car transfers—no waiting, no sharing, just your own schedule.
- Local Expertise: Our team knows the islands inside out, ensuring you get the best routes, reliable pick-ups, and helpful tips for your stay.
Step-by-Step: How to Book Your Private Transfer
| Step | Description |
|---|---|
| 1. Contact Us via WhatsApp | Send your travel details and preferences to +62 813-3766-4172 |
| 2. Confirm Your Itinerary | We’ll clarify your pick-up time, location, and any special requests |
| 3. Receive Payment Link | Choose to pay online or in cash on the day—whichever is easier for you |
| 4. Enjoy Your Journey | Our team will be ready at the agreed time and place, ensuring a smooth transfer |
Customer Voices: A Journey to Remember
Throughout our chat, Juha and Mia’s positive spirit made the process even more enjoyable. Their feedback—“All ok. Thank you, sir. We will send link payment to your email. Yes I will confirm when back to hotel with bank cards. 😊”—reminded us why we love what we do. Even small hiccups, like payment timing or clarifying names, were handled with a smile and a solution.
By the end of their journey, Juha and Mia had experienced the best of both worlds: the freedom of a private speedboat and the comfort of a private car, all arranged with just a few WhatsApp messages. Their story is one of many that inspire us to keep delivering exceptional service for every traveler seeking a fast boat to Gili or a tiket kapal from Lombok.
Ready for Your Own Seamless Gili Islands Transfer?
If you’re planning a trip from Lombok to Gili Islands or need a private transfer to Kuta Lombok, let us make your journey as effortless and enjoyable as Juha and Mia’s. Contact us today via WhatsApp at +62 813-3766-4172 for fast, friendly service and unforgettable island adventures.
