Arriving in a new country is always a blend of excitement and anticipation, especially when traveling as a family with children and plenty of luggage. For Agathe, David, Oscar, and Céleste PINGEOT, their journey from France to the Gili Islands was set to be a memorable adventure. With a flight from Sumba landing at Lombok International Airport, they reached out to us at LombokBoat.com via WhatsApp, seeking a seamless transfer from the airport to the sparkling shores of Gili Air. Their story is a perfect example of how our personalized service, clear communication, and flexibility transform travel logistics into a smooth, enjoyable experience—no matter how many bags or questions you bring along.
From WhatsApp to Welcome: The Start of a Seamless Journey
Our first contact with Agathe came through a friendly WhatsApp message: “Hello, we are arriving at Lombok airport tomorrow at 12 pm from Sumba. We would need a driver to take us to the port and then take a private boat to Gili Air. There are 4 of us, two adults and two children with luggage. Do you have space?”
We love these moments—when a family’s adventure begins with a simple question and a world of possibilities. Immediately, we responded with all the details: the availability of our private APV car, the fast boat to Gili, and a request for luggage information to ensure comfort. Agathe replied with a detailed list: “We have 2 x 80L, 2 x 40L, and 4 classic backpack.”
Understanding the importance of space and comfort, we double-checked: “Sorry, Is 1 car like the Avanza enough?” Agathe’s reply was honest and lighthearted: “I check what is an Avanza 😅 Not sure… Do you have a bigger one?”
We quickly offered an APV, a more spacious vehicle, and confirmed its availability. Agathe’s relief was clear: “Yes, I think APV is better.” This flexibility is at the heart of our service—adapting to each guest’s needs, no matter how specific.
Simple, Secure Booking—All Via WhatsApp
Once the vehicle was settled, we gathered the essential details: names, country, email, and flight number. Agathe provided everything promptly, and we sent a secure payment link. Even when a small delay occurred—“No it’s ok! We just arrive in our room. I hadn’t my visa card 😅”—we reassured her: “Yes, it’s okay, no problem.”
Within minutes, payment was completed, and we confirmed all arrangements:
- Pickup: Lombok Airport (Terminal Domestic), in front of KFC
- Pickup Time: 12:15 PM (flexible for a quick lunch!)
- Drop-off: Harbour of Gili Air
- Private APV Car: Spacious for all luggage and family members
- Fast Boat to Gili: Direct, private, and only 8-10 minutes on the sea
We also asked for a group photo to help our driver recognize the family easily, and checked if they had internet data for smooth communication. Agathe replied, “And yes, we have data!!” making coordination even easier.
Arrival Day: Warm Welcome and Effortless Transfer
On the day of arrival, our driver was ready and waiting at the agreed meeting point—right in front of KFC at Lombok Airport. We checked in via WhatsApp: “Hi Agathe PINGEOT, have you met with the driver?” Her cheerful reply: “Hi! Yes! He’s just waiting for us. We buy something to eat at KFC!”
We always encourage our guests to take their time, especially after a long flight. Agathe had mentioned earlier, “Perhaps we will eat something quickly for lunch and take the driver at 12.30. Is it ok for you?” Of course, we assured her: “Yes, it’s okay, no problem, driver will be waiting you until he meet you.”
Private Transport: Comfort and Convenience
With all luggage safely loaded into the APV, the family enjoyed a comfortable ride through Lombok’s scenic landscapes, heading north to Teluk Nare. Our driver ensured a smooth journey, with plenty of space for everyone and their bags. The flexibility to adjust pickup time and the assurance of a private vehicle made the experience stress-free.
Fast Boat to Gili Air: Quick, Safe, and Scenic
Upon arrival at Teluk Nare, our team assisted with the transfer to the private speedboat. Agathe had asked, “How long is it with the boat? And is the sea calm?” We explained, “From Teluk Nare to Gili Air around 8-10 minutes on the sea, and we think the sea is calm, because the route is very short.”
The crossing was indeed smooth, with the family soon stepping onto the white sands of Gili Air, ready to begin their island adventure.
Why Choose LombokBoat.com for Your Gili Islands Transfer?
Our mission is to make every journey from Lombok to Gili Islands as easy and enjoyable as possible. Here’s what sets us apart:
- Personalized Service: We adapt to your needs, from vehicle size to flexible pickup times.
- Clear Communication: Every step is explained via WhatsApp, with quick responses and helpful updates.
- Convenient Booking: Secure online payment and instant confirmation.
- Comfort and Safety: Private vehicles and fast boats ensure a smooth, direct transfer.
- Local Expertise: Our team knows Lombok and the Gili Islands inside out, ready to answer any question.
Step-by-Step: How Our Airport to Gili Air Transfer Works
| Step | Description |
|---|---|
| 1. Contact Us via WhatsApp | Share your arrival details, group size, and luggage info. |
| 2. Receive Options & Quote | We recommend the best vehicle and boat for your needs. |
| 3. Confirm Booking | Provide names, flight info, and make secure payment online. |
| 4. Meet Your Driver | Our driver waits at the agreed spot (e.g., KFC at Lombok Airport). |
| 5. Private Car Transfer | Enjoy a comfortable ride to Teluk Nare Harbour. |
| 6. Fast Boat to Gili Air | Board your private speedboat for a quick, scenic crossing. |
| 7. Arrival in Paradise | Step onto Gili Air, ready for your island holiday! |
Customer Experience: A Journey to Remember
After their arrival, Agathe sent us a warm message: “Thank you too for the driver and the boat 🙏🏻😊” It’s feedback like this that inspires us every day. We always follow up to ensure everything went smoothly and to learn how we can make future journeys even better.
Whether you’re traveling with family, friends, or solo, our team is dedicated to making your transfer from Lombok to Gili Islands effortless and enjoyable. From the first WhatsApp message to your arrival on the island, we’re with you every step of the way.
Ready for Your Own Gili Islands Adventure?
If you’re planning a trip and want the easiest, most comfortable way to get from Lombok to Gili Trawangan, Gili Air, or Gili Meno, let us take care of the details. Contact us via WhatsApp at +62 813-3766-4172 for fast boat to Gili, tiket kapal from Lombok, and all your transportasi to Gili Trawangan needs. We look forward to welcoming you to paradise!
