Early one June morning, our WhatsApp chimed with a message from Floris Sybrand van Dijk, a traveler from Holland seeking a seamless, private speedboat transfer between the Gili Islands. The sun was just rising over Lombok, and we were already excited to help Floris and his companion, Esra van Hillo, make their journey from Gili Air to Gili Trawangan as smooth and memorable as possible. Their request was clear: a fast, flexible, and comfortable transfer—ideally with a drop-off right at their resort. This is the story of how we turned a simple inquiry into a delightful island-hopping experience, showcasing the warmth, clarity, and hospitality that define every journey with LombokBoat.com.
From WhatsApp Inquiry to Island Adventure: A Seamless Booking Experience
Our day began with Floris’s message: “Hi Lombok Boat, I would like to know about the private speedboat transfer service between Lombok and the Gili Islands. I want a transfer from Gili Air to Gili Trawangan (Gili Teak Resort) for today, is that possible?”
We replied promptly, “Hello, good morning! Yes, that’s possible, sir. We have a private speedboat from Gili Air to Gili Trawangan today.”
Floris’s next question was thoughtful: “Is it possible to go with the boat to Gili Teak Resort instead of the harbour?”
We always strive to accommodate special requests, so we checked with our captain. While a direct drop-off at the resort wasn’t possible due to local docking regulations, we quickly found the closest alternative and shared a Google Maps link for clarity. “Possible drop off in front of this location. Is it okay, sir?”
Floris appreciated the transparency and took a moment to discuss with Esra. Our open, patient communication ensured they felt supported every step of the way. Once they confirmed, we moved swiftly to finalize the details.
Simple, Flexible, and Transparent: The Booking Process
We believe booking a fast boat to Gili should be as relaxing as the journey itself. Here’s how we made it easy for Floris and Esra:
- Flexible Timing: We asked, “What time do you need to do the trip?” Floris replied, “Between 10:00-12:00.” We assured them, “We are available anytime, sir. You can confirm with us what time you need to make a booking.”
- Clear Pricing: “What is the price?” Floris asked. We responded, “The price is IDR 400,000/speedboat/way.” No hidden fees, no surprises.
- Easy Payment: After collecting their names and email, we sent a secure payment link. Within minutes, payment was received and confirmed. “Thank you, sir, we have received your payment.”
- Personalized Details: We double-checked every detail, from pick-up location to drop-off preferences, ensuring everything matched their needs.
Booking Summary Table
| Service | Details |
|---|---|
| Route | Gili Air Harbour to Gili Trawangan Harbour |
| Departure Time | 11:00 AM |
| Passengers | 2 (Floris Sybrand van Dijk & Esra van Hillo) |
| Price | IDR 400,000 (private speedboat, one way) |
| Drop-off | Gili Trawangan Harbour (closest to Gili Teak Resort) |
Day of Departure: Hospitality in Action
On the morning of June 13th, everything was set. We sent a friendly reminder with the exact meeting point and a Google Maps link to ensure Floris and Esra could find our captain easily. “Today our captain will pick you up around 11:00 am at Harbour of Gili Air. If you have trouble finding the boat captain, please contact us. We will be happy to assist you.”
Our team was on standby, ready to help with any last-minute questions. The couple arrived at the harbor, greeted by our smiling captain and a sparkling speedboat waiting to whisk them across the turquoise waters. The short journey from Gili Air to Gili Trawangan was smooth and scenic, with the sea breeze and panoramic views making for an unforgettable ride.
Turning Challenges into Comfort: Our Commitment to Service
Even when a direct drop-off at Gili Teak Resort wasn’t possible, we focused on solutions. By providing the closest possible drop-off and clear directions, we ensured Floris and Esra’s arrival was as convenient as possible. Our communication remained warm and proactive:
“May we know the name of all participants and country, please?”
“May we have your email address, please? We will send a payment link to your email.”
“Payment link has been sent to your email. Please let us know if you have a problem with payment. Thank you 😊”
Every message was crafted to reassure and inform, turning potential obstacles into opportunities for hospitality.
Beyond Transfers: Enhancing the Gili Islands Experience
At LombokBoat.com, we love to go the extra mile. After confirming their booking, we shared a curated list of activities to help Floris and Esra make the most of their time in the Gili Islands:
- 🐎 1 Hour Horseback Riding on the beach
- 🤿 Private Snorkeling Tour
- 🌅 Sunset Snorkeling Tour
- 🚤 Private Speedboat (Gili–Lombok/Airport)
- 🛶 1 Hour Guided Sunset Kayaking Trip
- ⛵ 4D3N Lombok – Labuan Bajo Liveaboard Trip
- 🏝️ 3 Secret Gili Tour (full-day with snorkeling & lunch)
Our goal is to make every aspect of your journey—whether it’s tiket kapal from Lombok, transportasi to Gili Trawangan, or planning unforgettable activities—simple, enjoyable, and tailored to your wishes.
Why Choose LombokBoat.com for Your Gili Islands Transfer?
- Fast, private, and flexible: We offer fast boat to Gili services on your schedule, not ours.
- Clear communication: Every step is explained, every question answered—quickly and kindly.
- Easy booking and payment: Secure, transparent, and hassle-free.
- Local expertise: We know the Gili Islands and Lombok inside out, ensuring you get the best advice and service.
- Personal touch: From WhatsApp chat to arrival, we treat every guest like a friend.
Start Your Own Island Journey Today
Floris and Esra’s story is just one of many. Whether you’re traveling solo, as a couple, or with family and friends, we’re here to make your Lombok to Gili Islands transfer effortless and enjoyable. Ready to plan your own adventure? Contact us via WhatsApp at +62 813-3766-4172 for fast, friendly service and unforgettable island experiences.
