When traveling between the beautiful islands of Lombok and Gili Trawangan, convenience and comfort are essential — especially when traveling in a group. In this story, we’ll explore how Rafael, a visitor from Spain, smoothly arranged his family’s private speedboat transfers in both directions with lombokboat.com. From responsive communication to real-time support, Rafael’s experience highlights what makes a reliable travel service truly shine.
Booking the First Transfer: Lombok to Gili Trawangan
Rafael initiated his journey by booking a private speedboat from Teluk Nare (Lombok) to Gili Trawangan for three people.
With a scheduled departure at 6:00 PM on April 27, they were advised to check in by 5:50 PM. A Google Maps link was shared to make the port location easy to find, along with a local contact (Mr. Kasmir) in case of any difficulties.
Timely Reconfirmation and Friendly Support
A day before the trip, the team reconfirmed all details with Rafael. On the day itself, follow-up messages ensured everything went smoothly. After the crossing, Rafael sent a cheerful reply:
“Perfect!!! thank you very much 😃👍🏼”
This kind of interaction reflects not only satisfaction but also appreciation for responsive, real-time support.
Making the Return Trip Plans
Once in Gili Trawangan, Rafael decided to book another private speedboat, this time returning to Lombok on May 1st at 12:30 PM. He requested assistance, and the team responded promptly with availability and confirmation.
After sharing his email, Rafael received the payment link, completed the booking, and received a final confirmation with all necessary instructions, including a new meeting point on Gili Trawangan and emergency contact information.
Clear Instructions and Reassurance
The day before departure, the team once again reconfirmed the schedule:
- Departure: May 1st at 12:30 PM
- Check-in: 12:20 PM
- Location: Gili Trawangan Harbor (with Google Maps link)
- Support contact: Mr. Kasmir
Even later in the day, they reached out one more time to ensure Rafael had all the details. His response?
“Everything clear, see you tomorrow afternoon at 12:30 PM, thank you.”
Day of Departure: A Smooth Transition
On May 1st, Rafael arrived at the port and waited for the captain. A few quick messages, a photo, and confirmation followed. The team stayed attentive until they were safely on board.
“Thank youuu to you 😃” – Rafael
What Made the Experience Stand Out
- Prompt Communication: Every message was replied to quickly, from booking to follow-up.
- Easy Coordination: Maps, check-in times, and contact numbers made it stress-free.
- Flexible and Responsive: Even minor confirmations were handled with care.
- Warm Hospitality: The tone throughout was friendly and helpful, not transactional.
Tips for Travelers Booking with lombokboat.com
- Confirm your check-in location ahead of time.
- Save the captain’s phone number for easy communication at the port.
- Always check your email or WhatsApp for updated info and e-tickets.
- Let the team know your travel times in advance — they’ll help you find the best option.
FAQ (Frequently Asked Questions)
Do I need to book private speedboats in advance?
Yes, it’s best to book early to ensure availability and on-time service.
What if I can’t find the boat captain?
You’ll receive a local contact number to call or message directly.
Can I use WhatsApp for communication?
Absolutely. The team communicates effectively through WhatsApp for real-time support.
Is the check-in location provided clearly?
Yes, with a Google Maps link and exact timing instructions.
Are return trips easy to arrange?
Yes, even last-minute plans are handled smoothly by the team.
Conclusion
Rafael’s story is a glowing example of a stress-free island-hopping experience. With the right team, the journey becomes more than just transport — it becomes part of the adventure. Thanks to lombokboat.com, his trips between Lombok and Gili Trawangan were seamless, well-supported, and enjoyable from start to finish.
Whether you’re traveling solo, with family, or in a group — trust lombokboat.com to deliver smooth, private, and personalized boat transfers across the islands of Indonesia.
