As the first rays of dawn touched the tranquil waters of Gili Air, we were already preparing for a special journey. Paula Berengeno Serrano and Sergio Prudencio Alonso, two spirited travelers from Spain, had entrusted us with their transfer from the idyllic Gili Air to Lombok International Airport. Their story began with a simple WhatsApp message, but soon unfolded into a seamless, personalized experience—one that perfectly captures the essence of our service at LombokBoat.com. From the initial inquiry about a private speedboat from Gili Air to Teluk Nare and a private car to Lombok Airport, to the final warm farewell, every detail was handled with care, clarity, and a touch of Lombok hospitality.
From WhatsApp Inquiry to Confirmed Booking: A Journey Begins
Our story with Paula and Sergio started on a sunny afternoon, when a message popped up on our WhatsApp:
“Hi Lombok Boat, I would like to know about the private speedboat transfer service between Lombok and the Gili Islands.”
We greeted them warmly, eager to assist. Paula explained, “I will stay in Gili Air and I have to go to Lombok (Praya) to catch a flight. The flight leaves from Lombok at 11 on July 24, you would have to be there in advance to check in. I would need a transfer from Gili Air to Lombok (airport) around 6 in the morning to go on time.”
We quickly reassured her, “Yes, that’s possible. If you take the speedboat from Gili Air to Lombok at 06.00 am, you’ll arrive at the airport around 07.45-08.00 am.”
Our goal is always to make the fast boat to Gili and transportasi to Gili Trawangan or Lombok as simple and stress-free as possible. We confirmed the number of travelers, clarified the inclusions, and provided a clear breakdown of the journey:
- Private speedboat from Gili Air to Teluk Nare
- Private car from Teluk Nare to Lombok International Airport (LOP)
Clear Communication and Flexible Solutions
Paula and Sergio appreciated our transparency and flexibility. When they asked about pricing and possible alternatives, we responded promptly and adjusted the offer to suit their needs. Our WhatsApp chat was filled with friendly exchanges:
“Isn’t there a slightly cheaper option?”
“The last price is IDR 825.000 per 2 person. Includes private speedboat and private car.”
“OK! Perfect. Tell me how to book.”
We requested their details and, within minutes, sent a booking confirmation with all the necessary information—date, time, pick-up and drop-off points, and payment instructions. Paula and Sergio completed the payment online, and we immediately confirmed their reservation. Our process is designed to be straightforward, ensuring that booking tiket kapal from Lombok or Gili is always easy and secure.
Pre-Departure: Attention to Every Detail
As the departure date approached, we reached out to reconfirm all arrangements. We provided the exact location for check-in at the Harbour of Gili Air and reminded them to arrive by 5:55 am for their 6:00 am boat. We also checked on their internet access and luggage:
“Do you have internet without wifi access? How many suitcases and backpacks will you bring?”
Paula replied, “We are two people, two suitcases and two backpacks. I have internet. Thank you!”
We noted every detail, ensuring the captain and driver were fully informed. Our team is always ready to assist, whether it’s helping guests find the boat captain or answering last-minute questions. We even provided a local contact for extra peace of mind.
The Morning of Departure: Smooth and Stress-Free
On the morning of July 24, as the island was just waking up, we checked in with Paula:
“Hi Paula Berengeno Serrano, have you met with the captain boat?”
“Yes. We’re on our way.”
With two suitcases and two backpacks in tow, Paula and Sergio boarded their private speedboat. The early morning ride across the calm Lombok Strait was serene, offering a final glimpse of the Gili Islands’ beauty. Upon arrival at Teluk Nare, our driver was waiting, ready to whisk them away in comfort to Lombok International Airport.
Why Choose Our Private Transfer Service?
Our commitment to personalized service, clear communication, and reliability sets us apart. Here’s what makes our Lombok to Gili Islands and return transfers special:
- Private, direct transfers – No waiting, no crowds, just you and your schedule.
- Flexible booking – Quick responses and tailored solutions via WhatsApp.
- All-inclusive service – From the harbor to your final destination, we handle every step.
- Local expertise – Our team knows the islands and is always ready to help.
Step-by-Step: How Our Service Works
| Step | Details |
|---|---|
| 1. Contact Us via WhatsApp | Share your travel date, number of guests, and special requests. |
| 2. Receive a Tailored Offer | We provide clear options and pricing for your journey. |
| 3. Confirm Your Booking | Send your details and complete payment securely online. |
| 4. Pre-Departure Check-In | We reconfirm all details and answer any last-minute questions. |
| 5. Enjoy Your Transfer | Our team ensures a smooth journey from Gili Air to Lombok Airport. |
Customer Experience: A Perfect Journey
After their journey, we reached out to Paula for feedback. Her response was simple and heartfelt:
“Everything has been perfect. Thank you.”
For us, this is the greatest reward. Every journey is unique, and we take pride in making each transfer as comfortable and memorable as possible. Whether you’re traveling with family, friends, or solo, our team is dedicated to ensuring your fast boat to Gili or transportasi to Gili Trawangan is effortless and enjoyable.
Ready for Your Own Seamless Transfer?
If you’re planning a trip from Lombok to Gili Islands or need a reliable transfer back to the airport, let us take care of the details. Contact us via WhatsApp at +62 813-3766-4172 for fast, friendly service and a journey you’ll remember. Your adventure starts with a message—just like Paula and Sergio’s did.
