On a bright December morning, our WhatsApp pinged with a message that instantly brought a smile to our faces. Chantal de Bie, traveling all the way from the Netherlands with her family, reached out to us after being recommended by friends who had previously enjoyed our services. Their journey was set for the 24th of December, a special day for a family adventure from Teluk Nare Harbour to the tranquil shores of Gili Air. With two adults, a curious little one, and a tiny infant in tow, Chantal’s request was clear: a seamless, private speedboat transfer that would make their holiday start as smoothly as possible. This is the story of how we made their Lombok to Gili Islands experience effortless, memorable, and uniquely personal.
From First Contact: A Warm Welcome on WhatsApp
Our journey with Chantal began with a simple, heartfelt message:
“Hi, I got your number from a friend. We need a private transfer from Bangsal to Gili Air on December 24th around 11am. Are you available and what are the costs?”
We always love hearing that our guests come to us through recommendations. It’s a testament to the care and attention we put into every trip. We quickly replied, offering both Bangsal and Teluk Nare as departure options, and explained the benefits of each. Since Chantal and her family were driving from Kuta, we suggested Teluk Nare for its convenience and smoother access, especially for families with young children.
Personalized Booking: Clarity, Flexibility, and a Touch of Serendipity
Chantal’s next question was practical: “What is the best place to depart? We are driving from Kuta, so we can come to both places.”
We responded:
“Possible to departure from Teluk Nare if you’re driving from Kuta, miss. May we have your name and email address? We will make the reservation for you.”
As we prepared the booking, a delightful coincidence emerged. The photo we had sent to show our private speedboat was, by pure chance, of Chantal’s friends—the very people who had recommended us! This small world moment made the conversation even warmer, and Chantal’s reply was filled with joy: “Oh nice, these are our friends 😊”
Booking Details at a Glance
| Service | Date & Time | Start Point | End Point | Passengers | Status |
|---|---|---|---|---|---|
| Private Speedboat | 24 Dec 2025, 11:00 AM (Check-in: 10:55 AM) |
Teluk Nare Harbour | In front of Zipp Bar Restaurant & Bungalows, Gili Air | 2 adults, 1 kid, 1 infant | Paid |
Seamless Payment and Clear Communication
We believe that booking a fast boat to Gili should be as easy as a gentle sea breeze. After confirming the details, we sent Chantal a secure payment link and kept her updated at every step. When a minor hiccup occurred with the payment status, we handled it with patience and understanding:
“At the moment on our system still pending, do you have photo of the payment please? We can check with our payment gateway.”
Chantal quickly responded, and together we resolved the issue in minutes. Our focus is always on solutions, ensuring our guests feel supported and never stressed. Once the payment was confirmed, we sent a final update with all the details, so Chantal and her family could look forward to their journey with peace of mind.
Travel Day: Effortless Transfer from Lombok to Gili Islands
On the morning of December 24th, the family arrived at Teluk Nare Harbour, greeted by our friendly team. The check-in process was swift—just a quick confirmation at 10:55 AM, and they were ready to board their private speedboat. The boat was prepared exclusively for them, ensuring comfort and privacy for the entire family, including the little ones.
- Private Speedboat: No waiting, no crowds—just your family and our experienced captain.
- Direct Drop-off: We coordinated with Chantal to drop them right in front of Zipp Bar Restaurant & Bungalows, just a short walk from their accommodation at Gili Air Bungalows.
- Flexible Return: We also arranged their return trip for December 27th, making the entire round-trip experience smooth and worry-free.
Why Choose Us for Your Gili Islands Adventure?
Our mission is to make every journey special, whether you’re booking a fast boat to Gili, searching for tiket kapal from Lombok, or arranging transportasi to Gili Trawangan and beyond. Here’s what sets us apart:
- Personalized Service: Every guest is unique, and we tailor each trip to your needs.
- Clear Communication: From the first WhatsApp message to the final confirmation, we keep you informed and at ease.
- Flexibility: We adapt to your schedule, preferences, and any last-minute changes.
- Local Expertise: Our team knows Lombok and the Gili Islands inside out, ensuring you get the best advice and the smoothest journey.
Beyond Transfers: Explore Lombok and the Gilis
We love helping our guests discover more than just the journey between Lombok and Gili Air. During our chat, we shared some of our favorite private tours and activities:
- Waterfall Tours to Sendang Gile & Tiu Kelep
- Pink Beach Snorkeling Trip
- Gili Islands Snorkeling Adventure
- Rafting in Lombok’s lush rivers
- South Lombok Beaches and Sasak Culture Village Tour
- Island Hopping in Sekotong (Gili Nanggu – Sudak – Kedis)
Whether you’re seeking adventure, relaxation, or cultural experiences, we’re here to help you plan the perfect itinerary.
Ready for Your Own Seamless Journey?
Chantal and her family’s story is just one of many. We’re grateful for every guest who trusts us with their holiday memories. If you’re planning a trip and want a hassle-free, private speedboat transfer from Teluk Nare to Gili Air—or any other Lombok to Gili Islands route—reach out to us on WhatsApp at +62 813-3766-4172. Let us make your journey as smooth and memorable as Chantal’s.
