On a bright August morning, our WhatsApp pinged with a message from Robert Herscovici, a traveler from the UK, accompanied by Iulia Nedelcu from Romania. Their journey had already begun in Mataram, and they were eager to experience the turquoise waters between Lombok and the Gili Islands. With only about thirty minutes before they’d reach the port, Robert’s message was clear and direct: “Hi Lombok Boat, I would like to know about the private speedboat transfer service between Lombok and the Gili Islands.” This was the start of a seamless, personalized journey—one that we at LombokBoat.com are always delighted to create for our guests.
Effortless Booking: From WhatsApp Inquiry to Confirmation
Our team responded within a minute, greeting Robert and Iulia with a warm “Good morning” and clarifying their destination. “May we know which one Gili do you need to go?” we asked, ensuring every detail was tailored to their needs. Robert replied, “Sure. Gili T,” and quickly added, “We are in Mataram now and will be leaving towards a port in c. 30 min. So boat at around 12.30-1pm?”
We reassured them, “Yes, that okay sir, we still have seat available.” The conversation flowed naturally, with Robert confirming, “We’d like a private one?” and us replying, “Yes sir, we provide private speedboat.” The clarity and speed of our communication made the process smooth, even as they were already en route to Teluk Nare Port.
Personalized Service and Clear Information
To ensure everything was in order, we asked for their names and nationalities, a small but important step for a personalized experience. Robert responded promptly: “Robert Herscovici – UK, Iulia Nedelcu – Romania.” We then provided all the necessary details, including the port location, check-in time, and even a Google Maps link for easy navigation. Our goal is always to make the journey as stress-free as possible, especially for guests traveling from afar.
- Departure Port: Teluk Nare, Lombok
- Destination: Gili Trawangan Port
- Boat Type: Private speedboat
- Departure Time: 12:45 pm
- Participants: 2 (Robert & Iulia)
Flexible Payment and Real-Time Support
As the booking progressed, Robert inquired about payment options, hoping to pay in cash. We explained our policy: “Apologies, but we may not be able to hold the ticket as we prioritize customers who have made prior reservations and payments.” Understanding the need for flexibility, we quickly sent a secure payment link, ensuring their reservation was confirmed in real time. Within minutes, Robert completed the payment, and we sent a confirmation message: “Thank you sir, we have received your payment.”
We also provided the check-in address and the contact number of the boat captain, ensuring Robert and Iulia would have support at every step. “If you have trouble finding the boat captain today, please contact Mr. Kasmir. You can also send us a message, and we will be happy to assist you.”
Travel Day: Comfort, Safety, and Peace of Mind
On the day of departure, Robert’s concern about the sea conditions was met with reassurance. “Is the sea calm today? 😅” he asked. We replied, “Yes sir,” knowing how important peace of mind is for our guests. Our team always monitors weather and sea conditions, prioritizing safety and comfort for every journey.
Robert’s next question was about future travel: “Do you also arrange trips from Gili T to Bali? Or early morning (6am) trips from Gili T back to Lombok?” We were happy to explain the available options, suggesting the safest and most convenient fast boat to Gili and Bali, and providing clear schedules. “We suggest you make booking for the morning trip, sir. Usually morning trip the sea is calm.”
Options for Fast Boat to Gili and Beyond
| Route | Departure Time | Notes |
|---|---|---|
| Gili Trawangan – Padang Bai (Bali) | 09:20 am | Direct trip, approx. 1.5 hours |
| Gili Trawangan – Gili Air – Bangsal – Padang Bai | Various | Multiple stops, flexible options |
We always recommend booking in advance, especially during peak season, to secure the best seats and ensure a smooth journey. Our team is ready to assist with all transportasi to Gili Trawangan, fast boat to Gili, and tiket kapal from Lombok, making every step clear and convenient.
Arrival at Gili Trawangan: A Seamless Experience
As Robert and Iulia arrived at Teluk Nare Port, our team was ready to welcome them. The private speedboat was prepared, the captain briefed, and the sea calm—a perfect setting for their crossing. The journey from Lombok to Gili Islands is always special, but for Robert and Iulia, it was made even more memorable by the ease and warmth of our service.
Upon arrival at Gili Trawangan Port, they stepped onto the island ready to explore its vibrant atmosphere, knowing that their transfer had been handled with care and professionalism. Our commitment to hospitality, flexibility, and clear communication ensured their experience was not just a transfer, but a highlight of their Indonesian adventure.
Why Choose LombokBoat.com for Your Gili Islands Journey?
- Fast, friendly communication via WhatsApp—get answers in minutes, not hours.
- Flexible booking and payment options—tailored to your travel needs.
- Clear, detailed information—from port locations to boat captain contacts.
- Safety and comfort—we monitor sea conditions and prioritize your peace of mind.
- Personalized service—every guest is treated like a friend, not just a booking.
Ready for Your Own Seamless Transfer?
If you’re planning a trip from Lombok to Gili Islands and want a hassle-free, private speedboat experience, reach out to us on WhatsApp at +62 813-3766-4172. Let us take care of your transportasi to Gili Trawangan, so you can focus on enjoying paradise. Your journey begins with a message—just like Robert and Iulia’s did.
