On a bright October morning, our WhatsApp chimed with a message from Filippo Franchi, reaching out from the sun-kissed shores of Gili Trawangan. Alongside Eleonora Lucchi, Tommaso Franchi, and Ruggero Franchi, Filippo was seeking a seamless, private transfer from Gili T to the luxurious Katamaran Resort in Senggigi. Their request was clear: a fast, comfortable journey for four, with a departure at 2:00 PM. As we read their message, we knew this was more than just a transfer—it was the beginning of a memorable journey across the sparkling Lombok Strait, and we were excited to make every moment smooth and special.
From WhatsApp to Waves: Crafting the Perfect Private Speedboat Experience
Our story with Filippo and his family began with a simple, heartfelt inquiry:
“Hi Lombok Boat, I would like to know about the private speedboat transfer service between Gili T and Senggigi. We need a private transfer for 4 people today.”
We responded promptly, eager to assist: “Good morning, may we have your name please? What time would you like to leave from Gili T to Senggigi Hotel? And may we have your hotel name in Senggigi?”
Filippo replied with all the details—names, timing, and their destination: the renowned Katamaran Resort. Our team quickly confirmed availability for a 2:00 PM departure, ensuring a check-in at 1:55 PM at Gili Trawangan Harbour. We also clarified luggage needs, confirming their four hand luggages would be comfortably accommodated.
Clear Communication, Flexible Solutions
Throughout our WhatsApp chat, we prioritized clarity and flexibility. When Filippo asked about payment options—“Ok 👍 where can we pay? Do we need cash or we can pay by card?”—we assured him that a secure payment link would be sent, allowing for easy credit card payment. This flexibility is something we pride ourselves on, making the booking process for a fast boat to Gili or tiket kapal from Lombok as convenient as possible for our guests.
- Step 1: Send us your travel details via WhatsApp
- Step 2: Receive a clear itinerary and payment link
- Step 3: Confirm your booking and relax—your journey is in good hands
After receiving the payment link, Filippo completed the transaction. A small hiccup occurred—he accidentally made a double payment. We immediately reassured him: “Ok thank you for your information, we will send back to you the last payment, please wait a moment.” Within minutes, the refund was processed, turning a potential worry into a moment of trust and relief.
Seamless Travel: From Gili Trawangan to Katamaran Resort Senggigi
On the day of departure, we sent a friendly reminder: “Please do check in 01.55 PM at Gili Trawangan Harbour. If you have trouble finding the boat captain, please contact us and we will be happy to assist you.” We even shared a photo of the Princess Speedboat, so Filippo and his family could easily spot their ride.
As the clock neared 2:00 PM, our team was ready at Gili Trawangan Harbour, welcoming the Franchi family with warm smiles. The private speedboat glided across the turquoise waters, offering breathtaking views of the Lombok coastline—a true highlight of transportasi to Gili Trawangan and beyond. The journey was smooth, with the family enjoying the exclusivity and comfort of their own boat, far from the crowds.
Personalized Service Every Step of the Way
Upon arrival at Teluk Nare Harbour, our private car was waiting, ready to whisk the family away to Katamaran Resort. The transition was effortless—no waiting, no confusion, just a seamless continuation of their adventure. We confirmed the drop-off location with Filippo, ensuring every detail matched his expectations.
| Service | Details |
|---|---|
| Pick-up | Gili Trawangan Harbour (Google Maps) |
| Boat Departure | 2:00 PM (Check-in at 1:55 PM) |
| Drop-off | Katamaran Resort, Senggigi (Google Maps) |
| Passengers | 4 (Filippo, Eleonora, Tommaso, Ruggero) |
| Luggage | 4 hand luggages |
Feedback and Lasting Memories
After the journey, we reached out to Filippo: “How was your experience today? Is there anything we could improve for your next visit?” His reply warmed our hearts: “Everything was perfect thank you!” Moments like these remind us why we do what we do—creating unforgettable journeys for travelers exploring the beauty of Lombok and the Gili Islands.
We invited Filippo to share his experience on TripAdvisor, hoping his story would inspire others to choose our Lombok to Gili Islands transfer service. His positive feedback is a testament to our commitment to hospitality, reliability, and genuine care for every guest.
Why Choose LombokBoat.com for Your Gili Islands Adventure?
- Easy Booking: Simple WhatsApp communication, clear instructions, and flexible payment options.
- Personalized Service: Every detail tailored to your needs, from luggage to timing.
- Seamless Transfers: Private speedboat and car, ensuring comfort and privacy from start to finish.
- Local Expertise: Our team knows Lombok and the Gili Islands inside out, ready to assist at every step.
- Trusted by Travelers: Real stories, real reviews, and a growing family of happy guests.
Ready for Your Own Seamless Journey?
Whether you’re planning a romantic escape, a family holiday, or a group adventure, let us make your transfer from Lombok to Gili Islands as smooth and memorable as Filippo’s. Contact us today via WhatsApp at +62 813-3766-4172 for fast boat to Gili, tiket kapal from Lombok, or private transportasi to Gili Trawangan and Senggigi. Your island adventure awaits—let’s make it extraordinary together!
