As the sun began to rise over the tranquil waters of North Lombok, we received a cheerful WhatsApp message from Viviana, a traveler from Italy, eager to experience the magic of the Gili Islands with her family. Her request was clear and detailed: a private speedboat from Bangsal harbor to Gili Air for four people, including her 11-year-old child, with a special note about their four trolleys and one large suitcase. From the very first message, we knew this journey would be special—not just for Viviana and her family, but for us as well, as we guided them every step of the way to their island escape.
From WhatsApp to Waves: A Seamless Booking Experience
Our story with Viviana began with a simple greeting: “Hello, we are 4 people (3 adults + 1 child aged 11) and we would like to book a private charter from Bangsal to Gili Air on August 12th departing at 09:30. Could you please confirm: total price for the boat, life jackets for everyone, exact meeting point at the harbour, payment method?”
We always strive to make the booking process as smooth as the Lombok sea at dawn. Our response was immediate and warm: “Hi good morning, thanks for contacting us. We are available on 12 August at 9.30am from Bangsal to Gili Air. May I have your name please?” We also made sure to clarify luggage details, ensuring that Viviana’s family would have ample space for their belongings. Our flexibility and attention to detail are what set us apart, and Viviana’s quick replies made the conversation flow effortlessly.
Clear Communication, Every Step of the Way
Viviana’s questions were thoughtful and practical, and we were happy to provide all the information she needed. We confirmed the availability of life jackets for everyone, shared the exact meeting point at Bangsal harbor, and provided a secure online payment link for her convenience. When Viviana double-checked the drop-off location, we quickly corrected a minor typo and reassured her: “Thank you for your double check. Drop off: Harbour Of Gili Air.”
We believe that clarity is key, especially when arranging transportasi to Gili Trawangan or Gili Air. Our WhatsApp chat was filled with friendly exchanges, from confirming luggage to offering assistance for future travel plans. Even when Viviana mentioned she already had a reservation for her onward journey, we responded with genuine enthusiasm: “Ok great no problem miss, can we make your booking details for Bangsal harbor to Gili Air?”
Preparing for Departure: Personalized Service and Peace of Mind
Once Viviana’s payment was received, we sent her a detailed confirmation, including the boat’s departure time, check-in instructions, and a Google Maps link to the meeting point. We reassured her that the captain’s contact number would be provided a day before departure, ensuring she felt supported and informed at every stage.
- Booking Date: 12 August 2025
- Departure Time: 09:30 AM (Check-in by 09:25 AM)
- Pick-up: Bangsal harbor
- Drop-off: Harbour Of Gili Air (View on Google Maps)
- Luggage: 4 trolleys, 1 large suitcase
- Passengers: 3 adults, 1 child
On the eve of departure, we sent a friendly reminder: “Good Morning Viviana. We would like to reconfirm for tomorrow. Boat departure 09.30 am, please check in at least 09.25 am at Bangsal Port.” We also provided a backup contact for the captain, just in case, and encouraged Viviana to reach out via WhatsApp for any last-minute questions. Our goal is always to provide peace of mind, so our guests can focus on the excitement of their journey.
The Journey: From Lombok to Gili Islands in Comfort and Style
On the morning of August 12th, the air was filled with anticipation. We checked in with Viviana to ensure everything was on track: “Good morning Viviana, have you met with the captain?” Her reply was full of joy: “Yessss. We are in Gili Air.” Moments like these remind us why we love what we do—helping travelers create unforgettable memories as they glide across the turquoise waters on a private speedboat to Gili.
Our team coordinated with the boat crew to ensure Viviana’s family and their luggage were comfortably accommodated. The captain greeted them at the harbor, assisted with their bags, and provided life jackets for everyone. The short but scenic ride from Bangsal to Gili Air offered stunning views of the Lombok coastline and the promise of island adventures ahead.
Why Choose a Private Speedboat from Bangsal to Gili Air?
For families and small groups, a private speedboat offers unmatched flexibility and comfort. No waiting in long lines, no crowded decks—just a smooth, direct transfer tailored to your schedule. Whether you’re carrying multiple trolleys or traveling with children, our team ensures a hassle-free experience from start to finish.
| Option | Departure Point | Destination | Best For |
|---|---|---|---|
| Private Speedboat | Bangsal Harbor | Gili Air | Families, groups, flexible timing |
| Fast Boat to Gili | Bangsal/Padang Bai | Gili Trawangan, Gili Air, Gili Meno | Budget travelers, solo adventurers |
After Arrival: Our Commitment to Your Journey
Even after Viviana and her family arrived safely at Gili Air, our service didn’t end there. We checked in to ensure everything went smoothly and asked for feedback: “How was your experience today? Is there anything we could improve for your next visit?” Viviana’s response warmed our hearts: “A good experience that I would definitely recommend. Have a nice day.”
We believe that every journey is unique, and we are always eager to learn and grow from our guests’ experiences. Our dedication to hospitality, clear communication, and flexibility is what makes us the trusted choice for tiket kapal from Lombok and transportasi to Gili Trawangan, Gili Air, and beyond.
Ready for Your Own Island Adventure?
Viviana’s story is just one of many unforgettable journeys we’ve had the privilege to be part of. If you’re planning a trip from Lombok to Gili Islands and want a seamless, personalized experience, we invite you to contact us via WhatsApp at +62 813-3766-4172. Let us take care of the details, so you can focus on the adventure ahead—whether it’s a private speedboat from Bangsal harbor to Gili Air, a fast boat to Gili, or any other island transfer.
We look forward to welcoming you aboard and making your journey as memorable as Viviana’s. Safe travels, and see you on the water!
